IHZAR MENDOZA
Bergenfield,NJ
Summary
Proactive and adaptable professional with strong time management and problem-solving abilities. Bilingual in English and Spanish, effectively engages with diverse audiences to enhance customer satisfaction. Committed to contributing to team success and fostering positive relationships in dynamic environments.
Overview
2
2
Languages
1
1
Certification
2
2
years of professional experience
Work History
Customer Service Associate
The Buzz
Tenafly, New Jersey
04.2026 - Current
- Provided excellent customer service to guests and families.
- Facilitated customer engagement with activities and services.
- Processed transactions and collaborated with the team to enhance guest experience.
- Supported daily business functions, contributing to efficient workflow.
- Ensured cleanliness and safety of the environment for guest well-being.
Camp Counselor
Bergenfield Recreation Department
Bergenfield, NJ
06.2024 - 08.2024
- Maintained camper safety by enforcing rules, supervising activities, and addressing incidents promptly.
- Guided groups of children through various camp activities, ensuring safe and enjoyable experiences.
- Engaged children of diverse ages, interests, skills, and developmental levels in meaningful activities.
- Demonstrated leadership skills and embodied the camp's core values as a positive role model.
Education
Bachelor of Science - Finance
Dominican University
Orangeburg, NY05-2030
High School Diploma -
Bergenfield High School
Bergenfield, NJ06-2026
Skills
- Customer Engagement
- Customer Solutions
- Effective Communication
- Problem Resolution
- Time Management
- Team Leadership
- Positive Engagement
- Relationship Building
- Bilingual (English & Spanish)
- Customer engagement
Certification
Cardiopulmonary Resuscitation Certification (CPR), Automated External Defibrillator Certification (AED)
ADDITIONAL INFORMATION
Martin Luther King Day, Volunteer, Participated in Martin Luther King Day volunteer events every year to pack and send supplies to people in need.
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Customer Service Associate
The Buzz
04.2026 - Current
Camp Counselor
Bergenfield Recreation Department
06.2024 - 08.2024
Bachelor of Science - Finance
Dominican University
High School Diploma -
Bergenfield High School