Dynamic professional with extensive experience in staff training and development. Skilled in decision-making and complex problem-solving, contributing to improved operational efficiency and service quality.
Overview
10
10
years of professional experience
Work History
Manager
Rosatis Pizza
Las Vegas, NV
08.2024 - Current
Oversaw staff training to enhance team performance and operational effectiveness.
Resolved customer complaints promptly to maintain high levels of service quality and loyalty.
Oversaw inventory management, optimizing stock levels, and reducing waste.
Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
Groundskeeper
Los Prados
Las Vegas, NV
11.2022 - 08.2024
Assisted in seasonal planting and mulching projects to enhance landscape design.
Maintained grounds through regular mowing, trimming, and landscaping to ensure aesthetic appeal.
Supported construction projects by preparing grounds, removing debris, and assisting with site clean-up tasks.
Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
Cook
Los Prados
Las Vegas, NV
04.2020 - 11.2022
Prepared diverse menu items, ensuring high standards of taste and presentation.
Led kitchen operations during peak hours, ensuring timely service and coordinated teamwork efforts.
Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Cook
Rosati's Authentic Chicago Pizza
Las Vegas, NV
08.2016 - 03.2020
Trained new staff on food safety protocols and cooking techniques to maintain quality standards.
Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.