I’INDIA DAVENPORT

• Helped with interview process, orientation program and implementation of admissions policies as applications were considered and members selected.
• Assisted applicants with admissions packet and served as point of contact throughout admissions process.
• Continually sought methods for improving daily operations, communications with clients, recordkeeping and data entry for increased efficiency.
• Answered phones, called prospects and handled initial email contacts for applicants to out of home program.
• Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.

• Managed budgets, appointment scheduling, employee and event itineraries and accounts to improve productivity initiatives.
• Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
• Evaluated employee records and productivity to complete employee evaluations.
• Maintained inventory count, tracked usage and documented variances.

Guide students through planned activities and tend to their physical needs.

• Maintain effective classroom management strategies and apply advanced teaching capabilities in all subject areas.
• Determine appropriate consequences for inappropriate student misbehavior and write a report for each teacher about the class events.
• Upheld classroom routines to support student environments and maintain consistent schedules.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

• Provided administrative support to the HR team.
• Administered City Harvest’s employee recognition program.
• Maintained and regularly updated City Harvest’s organizational charts.
• Developed and distributed Human Resources monthly newsletter.
• Drafted and distributed assigned departmental communications and announcements.

• Identified research and resolved difficult situations for patients by utilizing appropriate staff and resources to ensure client satisfaction.
• Reported laboratory results using established protocols.
• Received and sent consent forms, medical hold forms, failed faxes, and work on all outgoing queues.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.