Adept at animal handling and problem-solving, I significantly contributed to Puppy Pad Styles by mastering pet grooming techniques and enhancing customer satisfaction. My expertise in effective communication and animal behavior understanding led to a notable increase in client retention and service excellence.
Overview
8
8
years of professional experience
Work History
Master Groomer
Puppy Pad Styles
12519 N Division St, Spokane, WA 99218
09.2022 - Current
Cut and styled pet hair according to client speciations to prevent matting and tangling.
Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
Continuously sought out professional development opportunities, staying current on industry trends and best practices in pet grooming.
Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
Managed multiple appointments concurrently, balancing competing demands while maintaining high-quality results for each pet.
Mastered breed-specific grooming techniques, catering to diverse clientele with varying requirements.
Contributed to business growth by consistently meeting or exceeding sales goals for retail pet products sold in conjunction with grooming services.
Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
Bathed dogs and cats to remove fleas, ticks and other skin parasites.
Applied tick and flea preventatives following manufacture guidelines for animal safety.
Cleaned cat and dog ears to prevent ear infections.
Administered anal gland expression to prevent discomfort and infections in pets.
Trimmed nails using clippers and grinders.
Veterinary Assistant/Receptionist
Chewelah Veterinary Clinic
Chewelah, WA
04.2021 - 08.2022
Positioned animals for diagnostic imaging such as x-rays and scans.
Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
Groomed and bathed animals to maintain hygiene and appearance.
Maintained medical records and documentation accurately, recording patient histories and treatment plans.
Fostered compassionate atmosphere for animals and pet owners, easing anxiety and building trust.
Restrained animals for examination and treatment.
Followed safety protocols for handling animals.
Assistant Veterinary Technician
Dr. Menks Mobile Vet Care
Benton City, WA
08.2020 - 04.2021
Assisted in implementing clinic policies and protocols, contributing to a safe and effective work environment.
Enhanced client satisfaction by providing compassionate care and clear communication regarding their pets'' needs.
Performed diagnostic tests, such as blood work and radiographs, to aid in accurate diagnoses and appropriate treatments.
Managed inventory, ensuring timely ordering and stocking of essential veterinary supplies for seamless operations.
Provided post-operative care for recovering patients, closely monitoring vital signs to ensure a smooth healing process.
Assisted in routine dental cleanings to maintain patients'' oral health and prevent future complications.
Restrained animals to protect veterinarians from potential harm.
Animal Care Technician
Adams County Pet Rescue
Othello, WA
06.2016 - 04.2020
Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
Administered medications to animals in treatment and documented changes in condition.
Ensured proper nutrition for various species by preparing specialized diets and feeding schedules.
Contributed to successful adoptions through careful evaluation of potential adopters'' compatibility with available animals.
Increased public engagement by organizing and participating in community outreach events.
Trained new staff and volunteers on animal care protocols, elevating overall team competency.
Liaised with potential adopters, matching animals with suitable homes based on behavior and needs.
Conducted thorough intake assessments for new arrivals, ensuring immediate care needs were met.
Conducted behavioral assessments and training sessions, resulting in improved adoptability and placement of shelter animals.
2019 Miss Othello Rodeo Queen
Othello Rodeo Association
Othello, WA
01.2019 - 12.2019
During my year as Miss Rodeo Othello I traveled across Washington to promote the Othello Rodeo. While promoting the rodeo I did public speaking, worked with diverse organizations, interacted with various typed of people. I worked with educating our community and others about rodeo and animal safety while participating in many different community events.