Summary
Overview
Work History
Education
Skills
Timeline
Generic

Isabella Pruneda

16320 N Hatch Rd Apt. 437,WA

Summary

Adept at animal handling and problem-solving, I significantly contributed to Puppy Pad Styles by mastering pet grooming techniques and enhancing customer satisfaction. My expertise in effective communication and animal behavior understanding led to a notable increase in client retention and service excellence.

Overview

8
8
years of professional experience

Work History

Master Groomer

Puppy Pad Styles
09.2022 - Current
  • Cut and styled pet hair according to client speciations to prevent matting and tangling.
  • Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
  • Continuously sought out professional development opportunities, staying current on industry trends and best practices in pet grooming.
  • Provided exceptional customer service through clear communication, addressing concerns promptly and professionally.
  • Managed multiple appointments concurrently, balancing competing demands while maintaining high-quality results for each pet.
  • Mastered breed-specific grooming techniques, catering to diverse clientele with varying requirements.
  • Contributed to business growth by consistently meeting or exceeding sales goals for retail pet products sold in conjunction with grooming services.
  • Contributed to client retention by consistently providing outstanding customer service to both clients and pets.
  • Bathed dogs and cats to remove fleas, ticks and other skin parasites.
  • Applied tick and flea preventatives following manufacture guidelines for animal safety.
  • Cleaned cat and dog ears to prevent ear infections.
  • Administered anal gland expression to prevent discomfort and infections in pets.
  • Trimmed nails using clippers and grinders.

Veterinary Assistant/Receptionist

Chewelah Veterinary Clinic
04.2021 - 08.2022
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Provided compassionate care for animals during treatment and recovery from illnesses or injuries.
  • Implemented proper sterilization procedures to maintain a sanitary work environment and prevent cross-contamination risks.
  • Contributed teamwork flexibility adaptability willingness learn new skills support colleagues achieve practice goals objectives.
  • Groomed and bathed animals to maintain hygiene and appearance.
  • Maintained medical records and documentation accurately, recording patient histories and treatment plans.
  • Fostered compassionate atmosphere for animals and pet owners, easing anxiety and building trust.
  • Restrained animals for examination and treatment.
  • Followed safety protocols for handling animals.

Assistant Veterinary Technician

Dr. Menks Mobile Vet Care
08.2020 - 04.2021
  • Assisted in implementing clinic policies and protocols, contributing to a safe and effective work environment.
  • Enhanced client satisfaction by providing compassionate care and clear communication regarding their pets'' needs.
  • Performed diagnostic tests, such as blood work and radiographs, to aid in accurate diagnoses and appropriate treatments.
  • Managed inventory, ensuring timely ordering and stocking of essential veterinary supplies for seamless operations.
  • Provided post-operative care for recovering patients, closely monitoring vital signs to ensure a smooth healing process.
  • Assisted in routine dental cleanings to maintain patients'' oral health and prevent future complications.
  • Restrained animals to protect veterinarians from potential harm.

Animal Care Technician

Adams County Pet Rescue
06.2016 - 04.2020
  • Maintained clean and safe living environments for animals by conducting regular inspections and cleaning enclosures thoroughly.
  • Enhanced facility operations by maintaining accurate records of animal health, treatments, and daily activities.
  • Administered medications to animals in treatment and documented changes in condition.
  • Ensured proper nutrition for various species by preparing specialized diets and feeding schedules.
  • Contributed to successful adoptions through careful evaluation of potential adopters'' compatibility with available animals.
  • Increased public engagement by organizing and participating in community outreach events.
  • Trained new staff and volunteers on animal care protocols, elevating overall team competency.
  • Liaised with potential adopters, matching animals with suitable homes based on behavior and needs.
  • Conducted thorough intake assessments for new arrivals, ensuring immediate care needs were met.
  • Conducted behavioral assessments and training sessions, resulting in improved adoptability and placement of shelter animals.

2019 Miss Othello Rodeo Queen

Othello Rodeo Association
01.2019 - 12.2019

During my year as Miss Rodeo Othello I traveled across Washington to promote the Othello Rodeo. While promoting the rodeo I did public speaking, worked with diverse organizations, interacted with various typed of people. I worked with educating our community and others about rodeo and animal safety while participating in many different community events.

Education

High School Diploma -

Desert Oasis High School
Othello, WA
06-2019

Skills

  • Animal handling expertise
  • Problem-Solving
  • Customer Service
  • Pet Grooming Techniques
  • Animal Behavior Understanding
  • Phone and Email Etiquette
  • Appointment Scheduling
  • Organizational Skills
  • Honest and Dependable
  • Coat Detangling
  • Safe nail trimming
  • Patience and Empathy
  • Kennel Cleaning and Sanitation
  • Proper Bathing Procedures
  • Hair Mat Removal
  • Ear Cleaning and Plucking
  • Professionalism
  • Human and Animal Safety
  • Effective Communication

Timeline

Master Groomer

Puppy Pad Styles
09.2022 - Current

Veterinary Assistant/Receptionist

Chewelah Veterinary Clinic
04.2021 - 08.2022

Assistant Veterinary Technician

Dr. Menks Mobile Vet Care
08.2020 - 04.2021

2019 Miss Othello Rodeo Queen

Othello Rodeo Association
01.2019 - 12.2019

Animal Care Technician

Adams County Pet Rescue
06.2016 - 04.2020

High School Diploma -

Desert Oasis High School
Isabella Pruneda