I'Janae Lowe

• Greeted clients warmly and created a welcoming front-desk experience.
• Maintained appointment schedules for multiple nail technicians
• Kept front desk and waiting area clean, organized, and presentable
• Answered phone calls, scheduled appointments, and managed walk-in clients

• Provided compassionate care to clients, fostering trust and enhancing their emotional well-being.
• Assisted clients with daily activities, improving their independence and achieving measurable progress in personal care.
• Worked closely with healthcare professionals to develop personalized care plans, ensuring comprehensive support for each client.
• Monitored clients' health conditions, documenting changes to inform timely adjustments in care strategies.
• Work with medications and a pharmaceutical team to insure the patient(my mother) took her medications in a timely manner.

• Managed customer inquiries, resolving issues promptly to enhance satisfaction and loyalty.
  • Implemented streamlined processes, reducing response time and improving service efficiency.
  • Trained new team members, fostering a collaborative environment and ensuring consistent service quality.
  • Provided excellent customer service, addressing inquiries and concerns promptly, fostering a welcoming store environment.
  • Streamlined checkout processes, reducing transaction times and enhancing customer satisfaction through efficient service.
  • Trained new staff on customer service protocols, promoting teamwork and ensuring consistent service quality across shifts.