I’Janae Lowe
Jacksonville,FL
Summary
Aesthetics professional with a robust background in customer service and caregiving, leveraging software and tech skills to enhance client satisfaction and operational efficiency. With a focus on collaboration and communication, has successfully trained and guided teams, ensuring high-quality service delivery. Passionate about fostering a supportive and innovative environment, aiming to apply organizational and people skills to elevate client experiences in the aesthetics industry.
Overview
3
3
years of professional experience
Work History
Receptionist
Supreme Dollar Nails & Spa
Jacksonville, FL
06.2026 - Current
- Greeted clients warmly and created a welcoming front-desk experience.
- Maintained appointment schedules for multiple nail technicians.
- Kept front desk and waiting area clean, organized, and presentable.
- Answered phone calls, scheduled appointments, and managed walk-in clients.
Receptionist
Majestic Nail Spa
McKinney, TX
12.2025 - 05.2026
- Answered phone calls, scheduled appointments, and managed walk-in clients.
- Greeted clients warmly and created a welcoming front-desk experience.
- Maintained appointment schedules for multiple nail technicians.
- Kept front desk and waiting area clean, organized, and presentable.
Caregiver
Aunt Mae’s
McKinney, TX
06.2025 - 05.2026
- Provided compassionate care to clients, fostering trust and enhancing their emotional well-being.
- Assisted clients with daily activities, enhancing independence and facilitating progress in personal care.
- Worked closely with healthcare professionals to develop personalized care plans, ensuring comprehensive support for each client.
- Monitored clients’ health conditions, documenting changes to inform timely adjustments in care strategies.
- Worked with medications and a pharmaceutical team to ensure the patient (my mother) took the medications in a timely manner.
Customer Service
Walmart
Allen, TX
09.2023 - 11.2025
- Managed customer inquiries, resolving issues promptly to enhance satisfaction and loyalty.
- Implemented streamlined processes, reducing response time and improving service efficiency.
- Trained new team members, fostering a collaborative environment and ensuring consistent service quality.
- Provided excellent customer service, addressing inquiries and concerns promptly and fostering a welcoming store environment.
- Streamlined checkout processes, reducing transaction times and enhancing customer satisfaction through efficient service.
- Trained new staff on customer service protocols, promoting teamwork and ensuring consistent service quality across shifts.
Education
High School Diploma -
McKinney North High School
McKinney, TX05.2024
Skills
- Software & Tech skills (Expert), Communication (Expert), Organization (Expert)
Timeline
Receptionist
Supreme Dollar Nails & Spa
06.2026 - Current
Receptionist
Majestic Nail Spa
12.2025 - 05.2026
Caregiver
Aunt Mae’s
06.2025 - 05.2026
Customer Service
Walmart
09.2023 - 11.2025
High School Diploma -
McKinney North High School