Ikaika Hoke
Port Orange,FL
Summary
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. Proactive and meticulous General Manager over 41 years of experience in Service industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation.
Overview
20
20
years of professional experience
Work History
Manager
Houligan's
02.2021 - Current
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and maintained relationships with customers and suppliers through account development.
Manager
Bubba Gump Shrimp Co. / Mai Tai Bar
02.2003 - 04.2023
- Controlled costs to keep business operating within budget and increase profits.
- Streamlined and monitored quality programs to alleviate overdue compliance activities.
- Defined clear targets and objectives and communicated to other team members.
- Cross-trained existing employees to maximize team agility and performance.
Education
Bachelor of Arts - Business Administration
Universsity of Washington
Seattle, WASkills
- Quality Standards
- Sales Strategies
- Customer Service
- Cost Management
- Customer Relationship Management
- Control of Expenses
- Manage Inventory
- Team Leadership
Timeline
Manager
Houligan's
02.2021 - Current
Manager
Bubba Gump Shrimp Co. / Mai Tai Bar
02.2003 - 04.2023
Bachelor of Arts - Business Administration
Universsity of Washington
Similar Profiles
Angelo RochaAngelo Rocha
Bartender/MOD at Houligan's Irish PubBartender/MOD at Houligan's Irish Pub
Kaleah RichardsonKaleah Richardson
Senior Client Success Manager at MillenniaSenior Client Success Manager at Millennia
Sasan PowellSasan Powell
Food Service Worker at Chic-Fil-AFood Service Worker at Chic-Fil-A
Vicki RuckerVicki Rucker
House Cleaner at Oceans Luxury RealtyHouse Cleaner at Oceans Luxury Realty
Shravanti HalpernShravanti Halpern
ED Attending Physician at Halifax Medical CenterED Attending Physician at Halifax Medical Center