Ikechukwu Austin Njoku
San Diego,CA
Summary
Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
9
9
years of professional experience
Work History
Sales Manager
Fedex Red Star Express
Lagos, Lagos State
06.2008 - 01.2017
- Handled customer relations issues, enabling quick resolution and client satisfaction.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Increased monthly gross sales from $[Number] to $[Number] and exceeded goals for sales, revenue and profit margins.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Produced contracts, reports, letters, and proposals for clients.
- Resolved customer issues quickly and managed over [Number] accounts to increase sales and meet quotas.
Education
Certificate - Digital & Cyber Security Awareness
Alison
London United Kingdom08.2022
Certificate - Office 365 For End Users
Alison
London United Kingdom08.2022
Bachelor of Science - Economics
University of Ibadan
Ibadan Oyo State Nigeria10.2009
Skills
- Teambuilding
- Decision-Making
- Flexible and Adaptable
- Active Listening
- Excellent Communication
- Written Communication
- Planning and Coordination
- MS Office
- Data Entry
- Good Telephone Etiquette
- Interpersonal Communication
- Self-Motivated
Timeline
Sales Manager
Fedex Red Star Express
06.2008 - 01.2017
Certificate - Digital & Cyber Security Awareness
Alison
Certificate - Office 365 For End Users
Alison
Bachelor of Science - Economics
University of Ibadan
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