Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ikinesiasi Pulotu

Saratoga Springs,UT

Summary

To secure a challenging position with a progressive organization offering career opportunities for advancement. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

16
16
years of professional experience

Work History

BDR SALES

National Processing
04.2023 - Current
  • Manage inbound leads in CRM database
  • Comfortable and proficient in using phone, email, text as communication channel
  • Transfer qualified leads to Account Executives
  • Cultivate our inbound lead pipeline
  • Work closely with the team to maximize performance.

Retention

Blue Raven Solar
12.2021 - 04.2023
  • Worked closely with existing clients to understand their evolving needs and provided tailored solutions to address concerns, ensuring long-term satisfaction
  • Collaborated with the customer support team to expedite issue resolution, demonstrating a commitment to customer success
  • Developed and executed targeted campaigns to promote loyalty programs, resulting in an increase in customer engagement
  • Prepared and delivered customer retention reports to management, outlining key metrics and proposing strategies for continuous improvement.

Sales/Retention

FLUENT HOME SECURITY
10.2020 - 12.2021
  • Proactively called warm leads and engaged potential customers through persuasive communication and product knowledge
  • Developed and maintained positive relationships with clients, addressing inquiries, providing product information, and ensuring customer satisfaction
  • Implemented retention strategies that contributed to a reduction in customer churn, resulting in increased customer lifetime value.

Inside Sales Representative

VIVINT SMART HOME
04.2017 - 10.2020
  • Responsibilities include receiving and making inbound and outbound phone calls from warm leads generated through marketing campaigns and to determine customers needs and provide a white glove experience from start to finish during the sale.

Laborer

JP LANDSCAPING
04.2008 - 03.2017
  • Responsibilities include working in high temperatures, installation of new landscaping design, and assisting owner with various landscaping duties
  • Summer and weekend employment.

Sales Representative/Team Leader

CLEAR SOLAR
07.2016 - 02.2017
  • Responsibilities include going door to door sales, demonstrating products in a short time frame, set up appointments with potential leads, verbal skills, negotiating, and keeping a positive attitude.

Education

GED -

Mesquite High School
Gilbert, AZ
05.2014

Skills

  • Strong organizational and detail-oriented skills
  • Effectively handle multiple tasks simultaneously
  • Demonstrates ability to acquire and apply knowledge rapidly
  • Independent – work with minimal supervision
  • Contributes to a team
  • Goal Oriented and Motivated
  • Sales and lead generation
  • Customer relationship management
  • Communication and interpersonal skills
  • Problem-solving and negotiation
  • Goal-oriented and results-driven
  • Market research and analysis
  • CRM software proficiency
  • Team collaboration and cross-functional communication

References

REFERENCES AVAILABLE UPON REQUEST

Timeline

BDR SALES

National Processing
04.2023 - Current

Retention

Blue Raven Solar
12.2021 - 04.2023

Sales/Retention

FLUENT HOME SECURITY
10.2020 - 12.2021

Inside Sales Representative

VIVINT SMART HOME
04.2017 - 10.2020

Sales Representative/Team Leader

CLEAR SOLAR
07.2016 - 02.2017

Laborer

JP LANDSCAPING
04.2008 - 03.2017

GED -

Mesquite High School

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Ikinesiasi Pulotu