Ikraam Abdi
Auburn,ME
Summary
Seasoned professional with a proven track record at Opportunity Enterprise Inc., adept in leadership and problem-solving. Leveraged expertise in office management and empathy to enhance client experiences and drive team success. Demonstrated commitment through impactful strategies, improving operational efficiency and fostering positive relationships. Excelled in adaptability and critical thinking, achieving significant advancements in organizational goals.
Overview
9
9
years of professional experience
Work History
DSP
Opportunity enterprise Inc.
Auburn, ME
01.2025 - Current
- Helped clients adjust to new lifestyles during periods of incapacitation or recuperation.
- Maintained detailed records of services performed on clients.
- Helped clients get in and out of beds and wheelchairs.
Store Manager
Moonlight store
Auburn, ME
10.2024 - 01.2025
- Structured HR consulting services to support clients during organizational developments and changes.
- Developed strategies to maximize sales and profitability.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Consultant
Irdo community service
Mogadishu, Somalia
03.2019 - 12.2021
- Analyzed key performance indicators to identify effective strategies.
- Organized client meetings to provide project updates.
- Set specific goals for projects to measure progress and evaluate end results.
Volunteer Coordinator
Oxfam
Mogadishu, Somalia
02.2016 - 08.2018
- Discussed job performance problems with employees, identifying causes and issues to find solutions.
- Utilized social media and other digital tools to recruit volunteers and promote volunteer opportunities.
- Established and maintained communication channels with volunteers to foster a supportive and inclusive community.
Education
GED -
Central Union Adult
El Centro, CA07-2024
Skills
- Office management
- Multi-line phone systems
- Data entry
- Microsoft outlook
- Typing
- Communication
- Administrative experience
- Adaptability
- Dependability
- Empathy
- Advocacy
- Compassion
- Direct care,documentation and intellectual
- Leadership
- Time management
- Problem solving and building relationships
- Coordination skills
- Creativity and critical thinking
- Commitment and positive attitude
Timeline
DSP
Opportunity enterprise Inc.
01.2025 - Current
Store Manager
Moonlight store
10.2024 - 01.2025
Consultant
Irdo community service
03.2019 - 12.2021
Volunteer Coordinator
Oxfam
02.2016 - 08.2018
GED -
Central Union Adult