Ikrame Elmerdi
Lawrenceville,GA
Summary
Licensed Real Estate Agent with years of experience in brokerage of residential and commercial properties. Proven to increase agency revenue, closings, contracts and client acquisition through marketing, sales and customer relations. Generates and curates business through networking and prospecting. Annual attendee of National Association of Realtors (NAR) Conference.
Overview
13
13
years of professional experience
Work History
Realtor
HomeSmart-Elmerdi Realty LLC
Atlanta, GA
11.2020 - Current
- Represented buyers and sellers in major real estate transactions.
- Advised prospective clients on current market activities and optimal buying or selling choices.
- Conferred with escrow companies, lenders and home inspectors to expedite transactions and home buying process.
- Developed relationships with asset management companies and local builders to link affordable units and buyers.
- Communicated with inspectors, lenders and pest control companies to maintain purchase agreement terms.
- Facilitated closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Executed marketing efforts via cold calling, postcard mailings and door knocking,
Sales Manager
Casa Auto Sales
Lawrenceville , GA
05.2013 - 12.2020
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends.
- Developed and implemented new sales strategies to update product lines.
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals.
- Achieved company growth and brand development through market expansion and sales.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Performed sales consultations and educated clients on products and services.
- Tracked monthly sales to generate reports for business development planning.
- Encouraged team members to meet and exceed objectives by setting goals, tracking performance daily and implementing improvement strategies.
- Hired and motivated team members, working closely with salespeople and customers to negotiate and close deals.
- Mentored and directed employees by conducting one-on-one meetings with salespeople.
- Maintained department profitability while controlling expenses and promoting customer satisfaction.
- Managed, hired and trained high-performing sales and support team, maximizing overall profitability by setting benchmarks throughout budget development.
General Manager
Quality Inn Hotel/Country Row Inn
Carmel Valley, CA
07.2010 - 05.2013
- Handled payment processing and provided customers with receipts and proper bills and change.
- Corrected guest issues promptly with knowledgeable and friendly service.
- Supervised front desk operations, enabling guests to receive superior customer service from hotel staff.
- Managed customer complaints and rectified issues to complete satisfaction.
- Worked with room service, housekeeping, maintenance and security to meet all guest needs.
- Welcomed large volume of guests and improved overall customer service.
- Reviewed safety, health and sanitation processes throughout areas and enforced rules to promote security and safety.
- Generated reports detailing daily actions, guest numbers, accounting expenses and income and room service usage.
- Provided administrative support to coworkers, taking on additional tasks during high-volume periods.
- Balanced accounts and conducted nightly audits to maintain PCI compliance and reporting standards.
- Created and optimized employee schedules for shift coverage.
Education
Bachelor of Science - Science
University Moulay Ismail
AWS Solution Architect Associate - AWS
Amazon Web Services
Skills
- Cost estimation and budgeting
- Backup testing
- Storage network design
- Decision-making
- Planning & organizing
- Data management
- Strategic planning and review
- Product development and improvement
- Multitasking
- Best practices and standards
- Infrastructure development
- Capacity and scalability planning
- Escrow Management
- Recruiting Clients
- Lead Follow up
- Negotiations Expert
- Purchase Agreement Writing
- Closings Coordination
- Verbal and Written Communication
Languages
English
Full Professional
French
Full Professional
Arabic
Full Professional
Timeline
Realtor
HomeSmart-Elmerdi Realty LLC
11.2020 - Current
Sales Manager
Casa Auto Sales
05.2013 - 12.2020
General Manager
Quality Inn Hotel/Country Row Inn
07.2010 - 05.2013
Bachelor of Science - Science
University Moulay Ismail
AWS Solution Architect Associate - AWS
Amazon Web Services
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