ILA GRAY
Grand Rapids,MI
Summary
Skilled team player with strong background in different environments. Works well independently or with others to handle assignments and always ready to go beyond basics assignments. Quick learner with decent computer abilities. Willing to learn anything taught.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Staffing Employee
Devos staffing
Grand Rapids, MI
08.2023 - 03.2024
- Assisted with customer requests and answered questions to improve satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Resolved any customer complaints or issues that arose during an event.
- Organized special events requiring additional staffing or amenities.
- Replenish bathroom supplies such as soap, paper towels and toilet tissue.
- Responsible for de-cluttering, packing, organizing, rearranging existing furniture and decorating spaces to create a warm inviting environment.
- Coordinated delivery, setup and installation of furniture pieces and other rented items.
Security Guard
Dk Security
Grand Rapids, MI
09.2022 - 01.2023
- Verified scheduled locking and unlocking of doors and physical entrances to secured buildings
- Patrolled interior and exterior locations to detect signs of intrusion and deter unauthorized entrance
- Authorized entrance of approved personnel to secured areas and buildings
- Greeted visitors and issued access badges and parking instructions
- Addressed intoxicated patrons or disruptive behavior to proactively deescalate potential issues
- Reduced risk of intrusion, Investigating alarms and disturbances across monitored areas
- Enforced company policies and guidelines to maintain orderly operations
- Drafted daily activity and incident reports supporting accurate record-keeping and loss prevention tracking.
Package Handler
UPS
Grand Rapids
06.2019 - 09.2019
- Inspected packages for defects, damage and improper labels before check-in and check-out
- Received incoming packages and arranged delivery to correct departments and personnel
- Followed company policies and guidelines for labeling, packaging and shipping products at warehouses
- Met quality and production targets by using documentation and RF scanner to pick and fulfill orders
- Utilized hand-to-surface methods for all package handling
- Supported shipping and receiving deadlines with streamlined workflows and prioritization
- Used conveyer belt to expedite package flow between stations.
Bakery Crew Member
Meijer
Grand Rapids
04.2018 - 11.2018
- Inspected bakery area throughout workday for compliance with health and safety standards
- Baked, shaped and finished bread, pastries and cakes
- Eliminated waste by rotating stock and promptly replenishing products
- Inspected bakery products to determine compliance with quality standards, weight specifications and presentation
- Greeted customers, responded to questions and offered product and decorating suggestions
- Iced, decorated and packaged products for refrigerated cases
- Cleaned bakery equipment, storage room and preparation areas.
Deli Worker
Meijer
Cedar Springs
05.2017 - 04.2018
- Estimated supply requirements and ordered new products to maintain inventories
- Weighed, wrapped, labeled and priced cuts of meat
- Maintained positive working relationship with customers, team members and leadership
- Cleaned scales, maintained knives and moved pans of meat to various stations
- Cut and trimmed meat according to quality standards for presentation
- Assessed quality of meat products to maintain highest standards for quality, protecting customers by discarding unsafe meats.
Automotive Service Technician
Walmart
Grand Rapids
09.2016 - 05.2017
- Replaced oil filters with new ones after each change of oil.
- Checked fluid levels in transmissions, power steering systems, and brake systems.
- Maintained a clean working environment by disposing of used motor oils in accordance with local regulations.
- Advised customers on preventative maintenance procedures for their vehicles.
- Verified that all necessary tools were available for use prior to beginning work on a vehicle's engine system.
- Operated heavy machinery such as lifts and hoists safely when servicing vehicles.
- Performed routine maintenance tasks such as replacing air filters and checking battery life.
- Stocked shelves with supplies such as motor oils, filters, fluids, antifreeze.
- Rotated tires and checked brakes on vehicles.
- Kept shop area neat and clean by removing debris and safely disposing of used oil.
Presser
Sheldon Cleaners
Grand Rapids
06.2016 - 09.2016
- Received and sorted laundry items for cleaning or repair.
- Sorted articles according to color, fabric type, size and cleaning instructions.
- Managed time efficiently to meet tight deadlines.
- Operated washing machines, dryers, and other laundry equipment in accordance with safety protocols.
- Pressed clothing using an ironing board, steam press or hand-held steamer.
- Inspected laundry for damage or stains to repair or pre-treat.
- Operated hand irons or pressing machines to iron or press fabrics and furs.
- Hung garments on stretch frames to dry.
Cashier
Taco Bell
Grand Rapids
10.2013 - 04.2014
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Restocked supplies like napkins, condiments, utensils on a regular basis.
- Maintained cleanliness of work area, including counters, tables, floors, and equipment.
- Provided excellent customer service by ensuring orders were correct and completing transactions quickly.
- Communicated effectively with kitchen staff to ensure that orders were filled correctly.
- Handled money responsibly by providing accurate change and issuing receipts for purchases.
- Followed proper sanitation guidelines while handling food products throughout the shift.
- Processed payments accurately and efficiently using a cash register.
Education
GED -
Union High School
Grand Rapids, MI05.2016
Skills
- Teamwork
- Problem-solving
- Manage inventory
- Multitasking
- Research
- Creative thinking
- Merchandise products
- Organization
- Coordination
- Planning
- Security procedures knowledge
- Patrolling
- Surveillance
- Vehicle inspections
- Personal security
- Work ethic
Languages
English
Hobbies and Interests
- Self Cultivation and improvement.
- Artistic activities such as painting or drawing
- Cooking or baking
- Outdoor activities
- Playing instruments
- Traveling
- Woodworking and handy work projects
Languages
Spanish
Elementary
English
Native/ Bilingual
Certification
- first aid
- entry to cullinary
Affiliations
- Music
- Yoga
- Art
- Studying new things
- Dance
- Photography
- Reading
- Writing
- Family time
- Walking
- Hiking
Timeline
Staffing Employee
Devos staffing
08.2023 - 03.2024
Security Guard
Dk Security
09.2022 - 01.2023
Package Handler
UPS
06.2019 - 09.2019
Bakery Crew Member
Meijer
04.2018 - 11.2018
Deli Worker
Meijer
05.2017 - 04.2018
Automotive Service Technician
Walmart
09.2016 - 05.2017
Presser
Sheldon Cleaners
06.2016 - 09.2016
Cashier
Taco Bell
10.2013 - 04.2014
GED -
Union High School
Similar Profiles
Seth RoemerSeth Roemer
Landscaper at Devos ExcavationLandscaper at Devos Excavation
Elvia TurnbowElvia Turnbow
Certified Surgical Technologist at Helen DeVos Children's Hospital General PediatricsCertified Surgical Technologist at Helen DeVos Children's Hospital General Pediatrics
SARAH LOCKESARAH LOCKE
PEDIATRIC VOLUNTEER at Helen Devos Children's HospitalPEDIATRIC VOLUNTEER at Helen Devos Children's Hospital
Jessica ParksJessica Parks
Home Help Provider at DHSHome Help Provider at DHS
Maya VarelaMaya Varela
Pediatric Emergency Room Nurse Technician at Corewell HealthPediatric Emergency Room Nurse Technician at Corewell Health