Ilakiya Jeeva
Bentonville,AR
Summary
Driven by strategic planning and exceptional problem-solving abilities, I significantly enhanced patient care quality and streamlined claims processing at Neutrino Tech. My tenure at Albino InfoTech saw me elevating product reliability through meticulous software testing, embodying teamwork, and fostering client relationships. My approach consistently drives improvements and exceeds expectations. Accomplished Consultant drives organizational improvements through leveraging expertise in research and system enhancement. Well-versed in collaborating with employees and leaders to resolve control and procedural problems negatively affecting business operations. Dedicated to cost, process and resource optimization. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Program Analyst
Neutrino Tech
2021.10 - Current
- Improved patient care quality by analyzing healthcare data and identifying trends.
- Improved efficiency in claims processing by analyzing patterns in denied claims and suggesting modifications to billing procedures accordingly.
- Developed and maintained a comprehensive database of healthcare providers, aiding in the identification of potential partners for future collaborations.
- Contributed significantly towards meeting regulatory requirements by staying up-to-date on changes in healthcare legislation and updating organizational policies accordingly.
- Evaluated the effectiveness of clinical interventions, providing actionable insights to improve patient outcomes.
- Enhanced patient satisfaction rates through conducting thorough research on patient experiences and recommending improvements to hospital processes.
- Strengthened relationships with external stakeholders such as payers, providers, and vendors through regular communication and collaborative initiatives.
- Advanced population health initiatives through the analysis of epidemiological data and identification of risk factors contributing to disease prevalence.
- Optimized department efficiency by analyzing procedures and data regarding charting and patient flows.
- Streamlined administrative tasks by developing and implementing efficient data management systems for patient records.
- Promoted a culture of continuous learning within the team by sharing best practices from industry conferences and training sessions attended.
- Developed comprehensive reports detailing performance metrics for various departments within the organization, driving continuous improvement efforts.
Software Test Engineer
Albino InfoTech
2018.02 - 2020.09
- Managed defect tracking systems, ensuring accurate documentation of issues for efficient resolution.
- Identified critical bugs and worked closely with developers to ensure timely resolution, resulting in a more stable product.
- Conducted regression testing, analyzed results, and submitted observations to development team.
- Optimized test cases to maximize success of manual software testing.
- Identified and tracked software defects and supported developers in resolving problems by completing additional tests.
- Enhanced product reliability through thorough functional, regression, and performance testing.
- Wrote and optimized test cases to maximize success of manual software testing with consistent, thorough approaches.
- Reviewed requirements, specifications, and technical design documents to provide timely and meaningful feedback.
- Exceeded client expectations through exceptional attention to detail in identifying potential defects before release.
- Enhanced product quality by meticulously designing and executing detailed test cases.
- Optimized mobile application testing procedures, resulting in more robust and user-friendly product.
- Kept scripts and test cases updated with current requirements.
- Operated under Agile and Scrum frameworks to complete releases and well-organized sprints.
Education
Master of Science - Information Technology
Annamalai University
Chidambaram05.2011
Skills
- Strategic Planning
- Requirements Gathering
- Risk Assessments
- User Acceptance Testing
- Software Development
- Market Research
- Problem-Solving
- Time Management
- Attention to Detail
- Organizational Skills
- Client Relationship Management
- Teamwork and Collaboration
Timeline
Program Analyst
Neutrino Tech
2021.10 - Current
Software Test Engineer
Albino InfoTech
2018.02 - 2020.09
Master of Science - Information Technology
Annamalai University
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