Ilana Claassen
Denton
Summary
Competent entry-level job seeker with proven abilities in customer relations, creative thinking, and managing multiple priorities. Possesses excellent communication and interpersonal skills to establish and maintain positive working relationships. With extensive experience and success in events with different guest sizes and presentation requirements.
Overview
5
5
years of professional experience
Work History
Bartender/Server
The Lakes At Castle Hills
07.2021 - Current
- Served high customer volumes during special events, nights, weekends, and golf tournaments.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, and taking inventory.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
- Adapted to diverse event types, customizing service approach for weddings, corporate functions, and social gatherings.
Assistant Graphic Designer
The University Of North Texas
02.2020 - 05.2021
- Developed custom icons and graphics for use in web and print materials, enhancing visual communication across various mediums.
- Designed visually appealing event collateral that helped drive attendance at campus functions.
- Collaborated with the lead graphic designer to develop visually engaging promotional materials for various campaigns.
- Participated in brainstorming sessions with cross-functional teams, contributing valuable ideas that shaped project direction and goals.
- Streamlined the design process for print and digital content, ensuring consistent quality and timely delivery.
Restaurant Hostess
Twigs Bistro And Martini Bar
05.2020 - 08.2020
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Arts - Communication Design
University of North Texas
Denton, TX05.2022
No Degree - Marketing
University of North Texas
Denton, TX05.2022
Skills
- Guest Relations
- Advertising Understanding
- Graphic Design
- Event Setup
- Attention to Detail
- Creative Thinking
- Strong Multitasking
- Engaging Personality
Timeline
Bartender/Server
The Lakes At Castle Hills
07.2021 - Current
Restaurant Hostess
Twigs Bistro And Martini Bar
05.2020 - 08.2020
Assistant Graphic Designer
The University Of North Texas
02.2020 - 05.2021
Bachelor of Arts - Communication Design
University of North Texas
No Degree - Marketing
University of North Texas
Similar Profiles
Haider DogarHaider Dogar
Assistant Golf Professional at The Lakes at Castle HillsAssistant Golf Professional at The Lakes at Castle Hills
Brett DempseyBrett Dempsey
Director of Technology at Castle Hills MortgageDirector of Technology at Castle Hills Mortgage
Grace MontgomeryGrace Montgomery
Crew Member for 3 Years Then Shift Manager for 1 at Castle Hills McDonaldsCrew Member for 3 Years Then Shift Manager for 1 at Castle Hills McDonalds