Ilayda Karagoz

• Conducting EKG tests
• Taking vital signs (blood pressure, pulse, temperature)
• Drawing blood and administering injections
• Assisted physicians during patient examinations and procedures.
• Collected and documented patient medical histories and vital signs.
• Prepared examination rooms, ensuring cleanliness and proper equipment setup.
• Educated patients on treatment plans and medication instructions.
• Performed basic laboratory tests and processed specimens for analysis.
• Maintained accurate electronic health records in compliance with regulations.
• Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
• Administered injections, medications and treatments as directed by the physician.
• Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
• Collected samples from patients for laboratory testing purposes.

• Patient Care: Drawing blood, assisting in recovery, and removing IVs.
• Medical Assistance: Sterilizing instruments, assisting in ultrasounds.
• Procedural Support: Performing endometrial biopsies and HSNs.
• Coordination: Ordering tests, managing insurance authorizations.
• Organized patient charts before each day's clinic sessions began.
• Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
• Contacted pharmacies to submit and refill patients' prescriptions.
• Administered medications under physician's supervision.

Answering and directing phone calls.

• Ensuring proper documentation and storage of sensitive information.
• Providing information and assistance to clients and customers.
• Resolving customer inquiries and complaints promptly.
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• Coordinated scheduling for meetings and appointments across departments.
• Assisted in preparing design documents and presentations for client meetings.
• Handled incoming communications and directed inquiries to appropriate staff.
• Supported team members with administrative tasks to ensure smooth workflow.

• Overseeing daily operations and staff schedules
• Ensuring high standards of customer service
• Supervising and training staff
• Managing cash handling and financial records
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• Coordinated staff schedules and assigned tasks for efficient service delivery.
• Managed inventory levels and ordered supplies to maintain stock availability.
• Facilitated communication between kitchen staff and front-of-house team.
• Monitored employee attendance records, timekeeping, and payroll information.