Iara Dos Santos
Foster City,CA
Summary
Compassionate Medical Assistant with strong HIPAA compliance and patient care skills. Experienced in managing patient records, supporting healthcare teams, and enhancing patient experiences through effective communication and education. Empathetic, effective and motivated professional combines extensive clinical experience and knowledge with compassion. Detailed understanding of protocols governing medical test preparation and documentation. Detail-oriented professional skilled in patient care, customer service, and time management. Proven ability to support healthcare teams and educate patients effectively, ensuring a positive and compliant healthcare experience.
Overview
8
8
years of professional experience
Work History
Medical Assistant
San Mateo County
Daly City, California
10.2023 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient records using electronic health record systems.
- Educated patients on treatments, medications, and wellness practices.
- Performed routine lab tests and handled specimen collection efficiently.
- Maintained cleanliness and organization in clinical workspaces consistently.
- Communicated with patients to address inquiries and provide support promptly.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented notes during patient visits.
- Collected samples from patients for laboratory testing purposes.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Measured vital signs and took medical histories to prepare patients for examination.
Phlebotomist
SOMA
San Francisco, CA
07.2022 - 07.2022
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
- Observed patient for unsual reactions or events to take appropriate action under established guidelines.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Interacted with patients to gather and record data prior to blood draws.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Interviewed patients to verify test requisitions and patient identity.
Medical Assistant
PINE PARK HEALTH
San Francisco, CA
01.2021 - 07.2022
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Participated in team meetings to improve workflows and contribute to improving patient population outcomes.
- Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Scheduled appointments for patients via phone and in person.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Medical Assistant
HR Support
Daly City, CA
11.2021 - 02.2022
- Educated patients about medications, procedures and physician's instructions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
Medical Assistant
Foster City Medical Center
Foster City, CA
10.2021 - 11.2021
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
CNA
HonorHealth
San Carlos, CA
01.2018 - 06.2018
- Responded to patient alarms and needs-assessment requests to identify course of treatment.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Provided basic patient care by bathing and grooming patients, changing bedding and assisting in feeding activities.
- Recognized and reported abnormalities or changes in patients' health status to nursing staff for immediate assessment.
Education
LVN - Nurse
Unitek College
South San Francisco, CA02-2026
CPT 1 - Phlebotomy
Gurnick Academy of Medical Arts
San Mateo, CA06.2022
Medical Assitant -
Gurnick Academy of Medical Arts
San Mateo, CA10.2021
Certified EKG Technician -
Gurnick Academy of Medical Arts
San Mateo, CA09.2021
CNA -
Gurnick Academy of Medical Arts
San Mateo, CA09.2015
Alien Health -
Skyline College
San Bruno, CAMedical Assitant -
Canada College
Redwood City, CASkills
- HIPAA compliance
- Vital sign monitors
- Patient scheduling
- EKG set up and monitoring
- Meal supervision
- Pulse volume recorder
- Medical terminology knowledge
- Certified in Basic Life Support (BLS)
- Patient feeding
- Analytical decision-making skills
- Immunization administration
- Compassionate
- Data entry
- Stocking supplies
- Quick problem solver
- Electrocardiography (EKG)
- Drawing blood
- Stress management
- Sharps disposal
- Sanitation and sterilization
- Quality control
- Tracking specimens
- Customer service
- Patient care
- Medical documentation
- Electronic health records
- Vital signs measurement
- Infection control
- Time management
- Venipuncture and phlebotomy
- Conversan in English, Spanish and Portuguese
Languages
English
Professional
Spanish
Professional
Portuguese
Professional
Timeline
Medical Assistant
San Mateo County
10.2023 - Current
Phlebotomist
SOMA
07.2022 - 07.2022
Medical Assistant
HR Support
11.2021 - 02.2022
Medical Assistant
Foster City Medical Center
10.2021 - 11.2021
Medical Assistant
PINE PARK HEALTH
01.2021 - 07.2022
CNA
HonorHealth
01.2018 - 06.2018
CPT 1 - Phlebotomy
Gurnick Academy of Medical Arts
Medical Assitant -
Gurnick Academy of Medical Arts
Certified EKG Technician -
Gurnick Academy of Medical Arts
CNA -
Gurnick Academy of Medical Arts
Alien Health -
Skyline College
Medical Assitant -
Canada College
LVN - Nurse
Unitek College