Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ileana Frost-Barnes

St. Petersburg,Florida

Summary

I am a diligent college student and a proactive volunteer with extensive experience working effectively within teams, managing events, and fostering positive interpersonal connections. I excel in both collaborative and independent work settings, consistently demonstrating dependability, motivation and a keen eagerness to learn and deliver excellence.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Prep Cook and Server

Sage Dining Company
08.2023 - 05.2024
  • Demonstrated flexibility in undertaking supplementary responsibilities as directed by management
  • Prepared designated menu items in accordance with recipes
  • Performed restocking, replenishing and cleaning tasks for customer service stations, enhancing guest satisfaction during dining experiences
  • Engaged warmly with guests and team members, delivering service with a positive attitude and a friendly demeanor

Division President (Volunteer Experience)

League of United Latin American Citizens
02.2020 - 12.2023
  • Served as President of the Pinellas County Youth Division of the League of United Latin American Citizens through democratic election
  • Acted as a representative for the organization at events, fostering relationships with community members, donors and nonprofit associations
  • Offered guidance and facilitated volunteer engagement through instruction and support; optimized productivity by coordinating volunteer schedules and duties
  • Managed multifaceted administrative and supportive tasks for organizational functions, including extensive involvement in event preparation
  • Established and managed social media accounts, consistently updating content to inform volunteers and supporters about upcoming events
  • Networked with potential donors to generate monetary donations for fundraising events
  • Collaborated closely with a team, acquiring skills to efficiently address and approach any concerns or issues through conflict resolution

Political Canvasser

Blue Velocity Consulting
07.2022 - 03.2023
  • Established connections with activists and community members and engaged in grassroots outreach efforts, encouraging participation in local and statewide elections through door-to-door canvassing
  • Documented statistical information and efficiently transitioned to a new system for data collection
  • Distributed campaign messages and fostered respectful dialogue with community members, employing compelling language to inspire their engagement in the political process
  • Learned to quickly adapt to collaborative team settings in which there were routinely rotating members

Station Coordinator (Volunteer Experience)

Unite the Wright Way
11.2020 - 09.2022
  • Implemented operating procedures to keep station clean, adequately stocked, and well-organized
  • maintained focus during busy times and delegated tasks to fellow volunteers to keep event running smoothly
  • Fostered friendly relationships with community members, fellow organizations and volunteers
  • Served as a informer for those interested in the organization's mission and encouraged healthy dialogue
  • Volunteered on more occasions to assist when the community was in need

Front Office

Wagon Wheel Flea Market
11.2019 - 12.2020
  • Efficiently managed monetary transactions using both cash and card, while maintaining detailed financial records to ensure accuracy and accountability
  • Managed operations, ensured positive communication between departments, handled scheduling and conflicts
  • Developed strong relationships with vendors through strong communication and adequately addressing their concerns
  • Adeptly addressed client concerns, last-minute changes, emergencies and general issues or inquiries without compromising efficiency
  • Enthusiastically handled customer calls, directing them to the correct personnel, documenting details and managing follow-ups


Education

Political Science Degree A.A -

St. Petersburg College
St. Petersburg, FL
10.2024

High School Diploma -

Pinellas Park High School
Pinellas Park, FL
05.2022

Skills

  • Community outreach and engagement
  • Data entry and record keeping
  • Leadership and management
  • Adaptability and dependability
  • Problem solving and conflict resolution
  • Teamwork and Collaboration
  • Customer Service

Certification

  • Dr. Vilma Fernandez-Zalupski Certificate of Academic Achievement for Hispanic Students Recipient
  • African American Academic Excellence Award: Dr. Mac J. Williams Certificate of Academic Achievement Recipient
  • Certified in Entrepreneurship and Small Business
  • Certified in Microsoft Word, Microsoft Excel and PowerPoint

Timeline

Prep Cook and Server

Sage Dining Company
08.2023 - 05.2024

Political Canvasser

Blue Velocity Consulting
07.2022 - 03.2023

Station Coordinator (Volunteer Experience)

Unite the Wright Way
11.2020 - 09.2022

Division President (Volunteer Experience)

League of United Latin American Citizens
02.2020 - 12.2023

Front Office

Wagon Wheel Flea Market
11.2019 - 12.2020

Political Science Degree A.A -

St. Petersburg College

High School Diploma -

Pinellas Park High School

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Ileana Frost-Barnes