ILEANA MENDOZA

• Provide comprehensive administrative and secretarial support to the Director, ensuring efficient office operations aligned with school district policies and procedures.
• Prepare, edit, and maintain a variety of documents including correspondence, business letters, memos, reports, and records using Microsoft Word, Excel, Google Suite.
• Prepare, review, and maintain accurate budget and accounting reports, utilizing bookkeeping skills and ERP systems such as MUNIS.
• Manage office communications in both English and Spanish, demonstrating strong verbal and written bilingual proficiency.
• Serve as the primary point of contact for inquiries, providing excellent customer service and professional telephone etiquette.
• Maintain organized filing systems and perform data processing duties, ensuring information is accurate and up to date.
• Proofread documents for accuracy, grammar, and clarity to uphold high-quality standards.
• Perform additional administrative duties assigned to support departmental goals.
• Assist in supervising office operations, including scheduling, supply management, and workflow coordination.

• Provide clerical assistance to the Spec. Ed Campus Department.
• Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
• Compiled relevant data and prepared reports on various aspects of special education program functioning, supporting continuous improvement efforts.
• Assists in budget, including submission and modification of online orders.
• Maintain accurate records of expenditures and materials purchased.
• Managed office supplies inventory, ensuring that essential materials were always readily available for special education staff members daily use.
• Provide assistant account with absences approved by the Special Education Department to ensure that classes are covered efficiently.
• Ensured timely completion of required paperwork related to student meetings for evaluations, re-evaluations, IEPs, by maintaining an organized calendar system.
• Coordinated meetings between special education staff, parents, and other stakeholders to review progress and adjust educational plans as needed.
• Handled incoming inquiries from parents or community members regarding district's special education programs providing accurate information promptly.

• Prepared and maintained daily correspondence, reports and assisted principal with clerical and secretarial tasks
• Liaised with vendors and placing purchase orders to maintain inventory of school and office supplies, obtaining most cost-effective pricing
• Recorded expenses while maintaining accounting records, bank reconciliation and fiscal accounts.
• Prepared documentation for teacher travel reimbursement and school credit card expenses.
• Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
• Organized school events such as festivals, school field trips and teacher travel.
• Monitor/edit KRONOS automated time system for hourly personnel.
• Kept staff, students and families informed translating and sharing monthly school calendar of events and other updates
• Monitored premises, screened visitors, updated visitors log and issued passes to maintain security
• Greeted incoming visitors and contractors professionally and provided friendly, knowledgeable assistance
• Answered and managed effectively incoming and outgoing calls while recording accurate messages for distribution to office staff
• Interacted with vendors, contractors and professional services personnel to direct activities on campus
• Exceeded specific team goals by building excellent relationships and partnering with staff to share and implement best practices
• Supervised and maintained clean reception area to promote positive, professional environment for all stakeholders, prospective families, and current families

• Performed administration of Oral Language Proficiency Test to English Learners students to determine if criteria are met for entrance to/or exit from school dual program
• Compilation of student records efficiently for campus language committee (LPAC) to make program placement and recommendations
• Produced high-quality documents, spreadsheets and presentations for internal and district needs using Microsoft office
• Assisted with translating for Spanish speaking students and parents professionally by phone, email, or in-person to provide information and direct to desired staff members
• Translation of school documents for principal, assistant principal, counselors, teachers, and other school personnel
• Entered information into school district data management system (Skyward) for English Learner students following district procedures
• Organized and uploaded documents into Docuware (scanning database)
• Kept physical of 400 + students files and digitized records organized for easy updating and retrieval by authorized staff members
• Maintained confidentiality of accessible information required to perform assigned tasks
• Ensured compliance with all state laws and District policies and regulations concerning job functions
• Performed other duties assigned, such as cafeteria monitor, morning and dismissal duties.

• Managed over 10-20 monthly invoices for organization of Sales team and maintained accurate processing and verification
• Created and updated physical records and digital files to maintain current, accurate and compliant documentation
• Provided administrative services, including phone and email correspondence, making copies, and handling incoming and outgoing mail and faxes
• Assisted National Sales Director with composition and proofread of memos, letters, and reports to verify error-free communication
• Managed calendars to strategically coordinate meetings, business trips and events
• Coordinated travel accommodations for staff and out-of-town visitors, including vouchers, agendas, and transportation
• Prepared and distributed team-based communication by compiling budget reports, financial spreadsheets, organizational charts, and company data reports
• Answered telephone calls to field inquiries from clients, vendors and various other callers seeking information
• Managed complex and detailed projects for executives by ensuring budget adherence and timely delivery
• Prepared packages for shipment, pickup, and courier services for prompt delivery to customers
• Recorded expenses and maintained accounting records in Concur database
• Maintained daily reports and advised executive leaders in decision-making processes.