Ileana Torrey
Hope Mills,NC
Summary
Experienced and reliable customer service representative with a proven track record in sales and account management. Skilled in efficiently taking food orders, operating cash registers, and ensuring food safety by monitoring temperatures. Adept at providing exceptional service to customers while maintaining a high level of professionalism. Experienced team trainer with a strong ability to adapt to demanding environments.
Overview
9
9
years of professional experience
Work History
Bulk Sales Cr/ Merchandiser
Pepsi Bottling Ventures LLC
03.2023 - Current
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Updated pricing and signage to complete product displays and educate customers.
- Inspected merchandise for quality and arranged proper display location on floor.
- Managed inventory levels with regular monitoring, ordering, and stock replenishment for optimal product availability.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.
Quality Assurance
Mann & Hummel
02.2021 - 01.2023
- Responsible for ensuring that products and services meet the established standards set by the company
- Duties include maintaining strong overall quality control of products made by the company adhering to reliability, performance and customer expectation
Order Filler
Walmart distribution
06.2020 - 12.2020
- Take merchandise that has arrived, unpack merchandise from the warehouse, check for damage or mislabeling, and get it where it needs to be
- Often use handheld tracking scanners to make sure the right items are in the right place, and update inventory records
QC inspector
Goodyear
03.2019 - 06.2020
- Correctly Inspect the tries to see if there’s any problems and to make sure it’s up to Satisfaction
Team leader
Bojangles famous chicken ‘n Biscuits
05.2016 - 03.2019
- Correctly received orders, processed payments and responded appropriately to guest concerns
Education
High school -
South view high school
Hope Mills01.2017
Skills
- Cash handling
- Dependable Team Collaborator
- Professional Presentation
- Comfortable standing for long periods of time
- Math and language skills
- Organizational skills
- Active listening skills
- Seasoned in conflict resolution
- Sharp problem solver
- Energetic work attitude
- Tire inspection
- Handle orders for goods and services
- Take an order slip to the stockroom or distribution center and locate the item
- Check inventory to ensure order can be fulfilled
- Place shipping labels on boxes
- Work with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments
Personalexperience
My baby brother is Autistic and I have to provide intensive one-on-one care to him. I keep a consistent schedule for his learning objectives. I assist him with his homework. I also help him to understand the things that are difficult for him.
References
- ALRICK BANKS, Goodyear supervise, Alrickbanks@Gmail.com, (765)325-7425
- TONY SMITH, line leader, TonyS314@AOL.com, (910)987-4111
- KRISTi TAINATO, Accounting, KristiRichelle@gmail.com, (910)299-6575
Activitiesandhobbies
- Enjoy spending time with my family
- Love cooking and trying new things
- Traveling
Timeline
Bulk Sales Cr/ Merchandiser
Pepsi Bottling Ventures LLC
03.2023 - Current
Quality Assurance
Mann & Hummel
02.2021 - 01.2023
Order Filler
Walmart distribution
06.2020 - 12.2020
QC inspector
Goodyear
03.2019 - 06.2020
Team leader
Bojangles famous chicken ‘n Biscuits
05.2016 - 03.2019
High school -
South view high school
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