Experienced Lead Medical Assistant, Certified Phlebotomist, and Mobile Phlebotomist with over 10 years of expertise in OB/GYN, outpatient, and mobile healthcare settings. Skilled in venipuncture, diagnostic testing, prenatal/postnatal care, and insurance coordination. Proficient in processing prior authorizations, ensuring HIPAA compliance, and optimizing clinical workflows. Committed to delivering patient-centered care while improving operational efficiency in fast-paced medical environments.
Hi, I’m
ILEANNA BOBADILLA
Medical Assistant/Phlebotomist
New York,NY
Summary
Overview
2025
years of professional experience
1
Certification
Work History
High-Volume OB/GYN Practice
Lead Medical Assistant
03.2014 - Current
Job overview
- Assist with gynecological procedures, prenatal/postnatal care, and diagnostic testing, ensuring patient comfort and confidentiality
- Perform phlebotomy services, including venipuncture and capillary punctures, following strict infection control protocols
- Streamlined prior authorization process, reducing patient wait times for medication approvals and diagnostic procedures
- Train and mentor new medical assistants, fostering a high-standard clinical environment
- Managed insurance authorizations for medications, diagnostic tests, or procedures to facilitate timely access to necessary treatments for patients.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Utilized electronic health records software proficiently to input data accurately, facilitating smooth transitions between healthcare providers during patient handoffs.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Accomplished multiple tasks within established timeframes.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
APPS
Paramedical Examiner (Per Diem)
07.2022 - 06.2024
Job overview
- Performed comprehensive patient assessments and collected specimens for laboratory analysis
- Conducted vital sign monitoring, blood pressure checks, and biometric screenings for insurance exams
- Managed patient documentation, insurance paperwork, and EMRs while ensuring HIPAA compliance
- Ensured accurate patient histories, medication documentation, and risk assessments for insurance screenings
- Enhanced patient satisfaction by providing thorough and accurate paramedical examinations.
- Efficiently scheduled appointments, optimizing examiner availability and minimizing travel time between locations.
- Conducted comprehensive medical histories, vital sign measurements, and specimen collections for accurate insurance assessments.
- Collected blood samples from clients following safety and biohazard handling procedures.
- Demonstrated exceptional attention to detail while conducting various laboratory tests for accurate results.
Various Locations
Mobile Phlebotomist (Per Diem)
Job overview
- Conduct on-site and in-home blood draws for elderly, disabled, and high-risk patients
- Partner with corporate wellness programs, insurance companies, and clinical research organizations for mobile lab collections
- Ensure chain of custody compliance for specimen transportation and processing
- Educate patients on fasting requirements, post-draw care, and test accuracy
- Organized daily work based on collection priority.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Fostered positive relationships with clients, generating repeat business through excellent customer service.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Education
Touro CollegeNew York, NY
Associate of Science from Medical Assistant
05-2009
University Overview
Skills
- Capillary Sampling Technique
- Venipuncture Expertise
- Specimen Collection Protocols
- Surgical Techniques in OB/GYN
- Preventive Gynecological Assessments
- Intrauterine Device Insertion
- Skilled in IUD Removal Procedures
- Diagnostic Biopsy Experience
- Aspiration Abortion Techniques
- Pregnancy Termination Procedures
- Guidance for Expecting Mothers
- Postnatal Support Assistance
- Mobile Blood Collection
- Home-Based Health Services
- Electronic Medical Records Expertise
- EPIC Implementation Skills
- Patient Documentation Management
- Insurance Approval Processes
- Insurance Policy Verification
- HIPAA Regulatory Compliance
- OSHA Compliance Knowledge
- Health Education Delivery
- Preventive Health Strategies
- Paramedical Assessments
- Insurance Evaluation Processes
Accomplishments
Accomplishments
- Reduced prior authorization approval times, improving patient access to medications and procedures.
- Expanded mobile phlebotomy services, increasing accessibility for homebound and high-risk patients.
- Successfully trained and mentored new phlebotomists and medical assistants.
- Improved patient satisfaction and workflow efficiencies, leading to a more seamless clinical experience.
Certifications And Education
Certifications And Education
- Certified Medical Assistant (CMA), National Healthcare Association
- Certified Phlebotomist (CPT II), State of New York
- CPR & First Aid Certified, American Heart Association
Certification
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
- First Aid Certification
Languages
Spanish
Native or Bilingual
Timeline
Paramedical Examiner (Per Diem)
APPS
07.2022 - 06.2024
Lead Medical Assistant
High-Volume OB/GYN Practice
03.2014 - Current
- Registered Medical Assistant (RMA) - American Medical Technologists (AMT).
- National Certified Phlebotomy Technician (NCPT) - National Center for Competency Testing (NCCT).
- First Aid Certification
Mobile Phlebotomist (Per Diem)
Various Locations
Touro College
Associate of Science from Medical Assistant
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