Ilene M. Verile
Summary
Dedicated Acute Care Case Manager bringing 10 + years of Acute Care discharge planning and Utilization review experience. Well skilled at multitasking, prioritization and time management. Adept at working on complicated concerns with diverse patients, addressing complaints and exceeding care targets. Skilled in effective communication and interdisciplinary collaboration, successfully reducing readmission rates through personalized treatment plans and comprehensive care coordination. Committed to enhancing patient satisfaction and advocating for individual needs. Well connected with community resources within the central Texas care network with strong, friendly relationships with resource representatives. Strong advocate for patient care needs while maintaining a fiscally responsible goal for both the patient, their caregivers and the care network or facility I am employed by.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Acute Care RN Case Manager (PRN Weekend Staff)
Ascension Dell Seton Medical Center at UT
05.2024 - Current
- Facilitated smooth transitions of care by effectively communicating with patients, families, and healthcare providers during handoffs or transfers between units.
- Collaborated with interdisciplinary team members to develop comprehensive care plans for patients with complex medical conditions.
- Utilized clinical knowledge and skills to progress the care of patients to reach system wide goal of reducing length of stay and readmissions
- Enhanced patient satisfaction by providing compassionate care and addressing individual needs.
- Maintained up-to-date knowledge of evolving industry trends, best practices, regulatory changes, and emerging technologies in acute care nursing.
- Facilitated continuity in care by effectively communicating with case managers, social workers, and other healthcare professionals regarding patient progress and needs.
Registered Nurse Clinical Liaison
Cornerstone Specialty Hospitals Round Rock/Austin
09.2023 - Current
- Served as main contact for patient's, families, case manager and doctors involved in transitions of care, offering guidance on navigating complex situations while maintaining compassion for their patients' needs.
- Worked closely with leadership, case managers, care team and providers to progress patient care to reduce length of stay at STAC level to assist facilities in meeting their goals by reducing avoidable days.
- Streamlined communication between hospital staff, patients, and families to ensure timely updates and smooth transitions of care.
- Reduced hospital readmission rates by providing comprehensive discharge planning and post-acute care coordination.
- Acted as a liaison between patients, families, and healthcare providers during critical situations, ensuring that all parties were informed of the current status and anticipated course of action.
- Facilitated collaboration among healthcare providers through regular interdisciplinary meetings, fostering a team approach to patient care.
- Conducted thorough assessments of newly admitted patients to determine individual needs, establish baseline data, and develop personalized care plans accordingly.
- Collaborated with case management teams to identify high-risk patients requiring additional support and resources upon hospital discharge.
- Responded to and investigated complaints and concerns of patients.
- Managed complex cases involving multiple comorbidities, coordinating appropriate resources for optimal patient management.
Registered Nurse, Med-Surg Unit Charge Nurse
Baylor Scott and White Lakeway
06.2018 - 04.2023
- Collaborated with interdisciplinary teams for optimal patient care, ensuring seamless communication between healthcare providers.
- Consistently maintained accurate documentation of patient assessments, interventions, and outcomes in accordance with regulatory requirements.
- Skillfully performed venipuncture, IV insertion, and catheterizations, ensuring proper technique and adherence to infection control standards.
- Provided health education to patients and families regarding discharge instructions and plans of care.
- Advocated for and strived to protect health, safety, and rights of patient.
- Administered medications and treatment to patients and monitored responses.
- Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual's needs.
Acute Care RN Case Manager
Cedar Park Regional Medical Center
06.2016 - 02.2021
- Utilization Review of admitted patients, concurrent reviews of ICU, PCU, IMC levels, progression of care, and working with care team to determine admission level (inpatient vs observation status)
- Optimized utilization of resources through accurate documentation, efficient time management, and prioritization of tasks according to patient acuity levels.
- Strengthened collaboration between nurses and physicians by actively participating in multidisciplinary rounds focusing on the development of personalized treatment plans for each patient''s unique needs.
Registered Nurse, Med-Surg Unit Charge Nurse
Cedar Park Regional Medical Center
12.2014 - 06.2018
- Enhanced patient satisfaction with compassionate, personalized nursing care tailored to each individual''s needs.
- Developed strong rapport with patients and families through active listening, empathy, and clear communication during challenging situations.
- Managed complex wound care, including dressing changes, monitoring for signs of infection, and collaborating with wound care specialists as needed.
Registered Nurse, Post Partum Unit
North Austin Medical Center, Women Hospital
01.2015 - 03.2016
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Breast feeding education and support
- neonate care and assessment
- post partum maternal care and assessments
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
Registered Nurse, Medical-Surgical Unit
South Austin Medical Center
03.2014 - 12.2014
Registered Nurse, Medical-Surgical Unit
Placentia Linda Hospital
04.2013 - 12.2013
Licensed Vocational Nurse Case Manager
St Josephs Home Health
03.2010 - 06.2012
- Created visit schedules for skilled nursing visits
- Educated patients and their families on disease management strategies, promoting self-care and adherence to treatment regimens.
- Ensured accurate documentation of patient progress, maintaining compliance with regulatory requirements and organizational policies.
- Improved patient satisfaction by ensuring timely follow-up appointments and providing ongoing support throughout the healthcare continuum.
Education
Bachelor of Science - Nursing
Western Governors University
Austin, TX10-2018
Associate of Science - Registered Nursing
Cypress College
Cypress, CA06-2011
Licensed Vocational Nurse - Vocational Nursing
Stanbridge College
Irvine06-2008
Skills
- Discharge planning
- Multitasking Abilities
- Effective communication
- Task prioritization
- Compassionate care
- Healthcare team collaboration
- Patient advocacy
- Policy adherence
- Family advocacy
- Treatment Planning
- Interdisciplinary collaboration
- Evaluations
- Patient discharging
- Standards of care
Certification
- Licensed Registered Nurse - 2012
- CMSRN, AMSN -2017
Timeline
Acute Care RN Case Manager (PRN Weekend Staff)
Ascension Dell Seton Medical Center at UT
05.2024 - Current
Registered Nurse Clinical Liaison
Cornerstone Specialty Hospitals Round Rock/Austin
09.2023 - Current
Registered Nurse, Med-Surg Unit Charge Nurse
Baylor Scott and White Lakeway
06.2018 - 04.2023
Acute Care RN Case Manager
Cedar Park Regional Medical Center
06.2016 - 02.2021
Registered Nurse, Post Partum Unit
North Austin Medical Center, Women Hospital
01.2015 - 03.2016
Registered Nurse, Med-Surg Unit Charge Nurse
Cedar Park Regional Medical Center
12.2014 - 06.2018
Registered Nurse, Medical-Surgical Unit
South Austin Medical Center
03.2014 - 12.2014
Registered Nurse, Medical-Surgical Unit
Placentia Linda Hospital
04.2013 - 12.2013
Licensed Vocational Nurse Case Manager
St Josephs Home Health
03.2010 - 06.2012
Bachelor of Science - Nursing
Western Governors University
Associate of Science - Registered Nursing
Cypress College
Licensed Vocational Nurse - Vocational Nursing
Stanbridge College
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