Ilham Aldarra
Atlanta,GA
Summary
Passionate, productive, and punctual professional dedicated to delivering excellent customer service. Versatile candidate invested in building strong, motivated team consistently delivering high-quality products against aggressive production targets. Documented success in supporting continuous improvement efforts and recommending measures to improve production methods. Strong computer application skills including MS Windows, MS Word, MS Excel, and MS Outlook. Resourceful in balancing customer, company, and employee needs
Overview
5
5
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Gwinnett County Public Schools
10.2023 - 03.2024
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
Bookkeeper
HK Tax
10.2022 - 03.2023
- Established QuickBooks accounting system to reflect accurate financial records.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Handled day-to-day accounting processes to drive financial accuracy.
Manager
Dunkin Donates
01.2019 - 10.2022
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Cross-trained existing employees to maximize team agility and performance.
Office Associate
Moe Atlanta – Insurance Broker
10.2021 - 12.2021
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organized office events to boost morale and foster positive working relationships among colleagues.
Education
Bachelor of Business Administration - Accounting
Georgia State University, Robinson College of Business
Atlanta, GA10.2024
ASSOCIATE - Accounting
GWINNETT TECHNICAL COLLEGE
LAWRENCEVILLE, GA05.2023
Skills
- QuickBooks
- Microsoft office
- Tableau
- Thonny
- Python
- Data Analysis
- Leadership and team building
- Staff Training
- Bank Statement Reconciliation
- Spreadsheet
- Data Entry
Certification
- Basic Dental Assistant
- Excel
- Costumer services
- Computerized Accounting Specialist
- Office Accounting Specialist
- Tax Preparation Specialist
- Payroll Accounting Specialist
Extracurricular Activities
Volunteered as an Arabic language and culture instructor, Instructed a group of 8–12-year-olds in basics of Arabic script, vocabulary, and grammar, as well as history, traditions, and values of the Arab world.
Languages
Arabic
Native or Bilingual
Timeline
Substitute Teacher
Gwinnett County Public Schools
10.2023 - 03.2024
Bookkeeper
HK Tax
10.2022 - 03.2023
Office Associate
Moe Atlanta – Insurance Broker
10.2021 - 12.2021
Manager
Dunkin Donates
01.2019 - 10.2022
- Basic Dental Assistant
- Excel
- Costumer services
- Computerized Accounting Specialist
- Office Accounting Specialist
- Tax Preparation Specialist
- Payroll Accounting Specialist
Bachelor of Business Administration - Accounting
Georgia State University, Robinson College of Business
ASSOCIATE - Accounting
GWINNETT TECHNICAL COLLEGE
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