Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ilham Laiti

Columbus

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

6
6
years of professional experience

Work History

Network/Server Repair Technician

Sage Electronics ITAD
08.2023 - Current
  • Wipe customer data on various devices (switches, routers, firewalls, security appliances) and reset to factory defaults
  • Working on a command line interface to factory reset network devices using Linux and Cisco commands
  • Troubleshoot and diagnose issues with servers and networks
  • Performs data security on electronic assets
  • Inspects, classifies, diagnoses, evaluates, disassembles, and repairs computer hardware
  • Evaluate and identify hardware for specific dispositions (resell, repair, harvest, recycle, etc.)
  • Upgrades products through the addition of new hardware
  • Adjusts, repairs, and replaces worn or defective parts
  • Installs operating system (OS) to computer products per procedure
  • Access the BIOS or storage array controllers in order to set all functions to defaults, adjust the boot order to PXE boot, and delete logs
  • Access the RAID Controller to clear RAID configurations
  • Boot servers to a network and run drive wipe and diagnosis software like Blancco, Softhinks, and Drive Wipe
  • Access iLO, iDRAC, IMM, and CIMC to clear logs and reset to factory defaults
  • Diagnose common server problems and the ability to remove and replace failed components like Hard Drives, Power Supplies, RAM, CMOS, and RAID batteries
  • Enter all server and storage array information into the EPR system and attach process logs or wipe records.

Arabic Interpreter (Freelancer)

One World Global Services
03.2022 - 02.2023
  • Listened to, comprehended and translated oral or written communications from English to Arabic and vice versa
  • Maintained message content, tone, and emotion as closely as possible
  • Improved patient care in medical facilities with precise interpretation of medical terminology and procedures.

Payroll Specialist & Bookkeeper (Freelance)

Adroit Tax & Accounting
01.2019 - 10.2021
  • Managed financial records and performed bookkeeping tasks
  • Processed payroll for clients.

Invoice Controller

General Private Interim @Royal Air Maroc
01.2019 - 01.2020
  • Checking Handling and loading invoices for Cargo
  • Working with the outsourcing department to verify the prices applied to the company by the companies that provide services to it.

Customer Service Representative

MO Call
04.2018 - 04.2019
  • Made outbound calls to sell natural products
  • Developed sales and customer service skills.

Education

Bachelor of Digital Marketing & Communication Digital Marketing -

National School of Business And Management
02.2023

Associate Degree in Business Management Business Management -

IGISEM PRIVATE COLLEGE
07.2018

High School Diploma -

Hassan 2
08.2014

Skills

  • Communication and problem-solving
  • Digital literacy and software proficiency
  • Leadership and teamwork
  • Security and Compliance (HIPAA,NAID)
  • Networking
  • Critical thinking and creativity

Timeline

Network/Server Repair Technician

Sage Electronics ITAD
08.2023 - Current

Arabic Interpreter (Freelancer)

One World Global Services
03.2022 - 02.2023

Payroll Specialist & Bookkeeper (Freelance)

Adroit Tax & Accounting
01.2019 - 10.2021

Invoice Controller

General Private Interim @Royal Air Maroc
01.2019 - 01.2020

Customer Service Representative

MO Call
04.2018 - 04.2019

Bachelor of Digital Marketing & Communication Digital Marketing -

National School of Business And Management

Associate Degree in Business Management Business Management -

IGISEM PRIVATE COLLEGE

High School Diploma -

Hassan 2

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Ilham Laiti