Ilia Nikanzad
Cupertino,CA
Summary
Offering friendly and approachable demeanor with strong desire to learn and grow in sales environment. Brings understanding of customer service principles and ability to quickly grasp mobile technology concepts.
Ready to use and develop communication and problem-solving skills in Desired Positionrole.
Developed strong sales and customer service skills in fast-paced retail environment, including effective communication and problem-solving abilities. Excels at understanding customer needs and providing tailored solutions, while building positive relationships. Seeking to transition into new field where these transferable skills will drive success and enhance team performance.
Overview
2
2
years of professional experience
Work History
T Mobile Sales Associate
Jose Jimenez
07.2024 - 01.2025
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Delivered exceptional customer service, going above and beyond to assist clients in finding the perfect mobile solution for their needs
- Managed multiple priorities effectively under pressure during peak hours or high-traffic seasons to ensure seamless operations at all times.
Car Salesperson
Self Employed
01.2023 - 07.2024
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
- Answered telephone and email inquiries from potential customers.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Education
Bachelor - Business
Mission College
Santa Clara, CASkills
- Friendly and Patient
- Customer Accounts Management
- Multi tasking and having the ability to help multiple costumers at a time
- Great costumer service
- Great at memorizations and learning new information about the items in mind
Languages
Farsi
Native or Bilingual
English
Native or Bilingual
Timeline
T Mobile Sales Associate
Jose Jimenez
07.2024 - 01.2025
Car Salesperson
Self Employed
01.2023 - 07.2024
Bachelor - Business
Mission College