Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Iliana Alvarez

Chula Vista,CA

Summary

Sales-focused, customer-oriented licensed esthetician skilled in different procedures-waxing, lashes, cleansing facials. Expertise in marketing and promotional events.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Registration Float Clerk II

Right Sourcing
11.2022 - 03.2023
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Interacted with patients by phone, email, or in-person to provide information.
  • Maintained filing system and organized patients documents for easy retrieval of information.
  • Checked in patients through friendly service and knowledgeable assistance.

Licensed Family Childcare Provider

Color Land Childcare
02.2020 - 07.2022
  • Created safe and engaging learning environment for groups of diverse children with various learning styles.
  • Handled daily administrative tasks efficiently to minimize time away from children.
  • Helped children develop motor skills in preparation for preschool and kindergarten.
  • Responded to inquiries from parents and guardians.

Customer Service Associate

Costco Wholesale
11.2015 - 04.2020
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Assisted every department as needed.

Administrative Assistant

Hartnell College
04.2019 - 08.2019
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and student appointments for staff teams.

Secretary

Villa & Sons Enterprises
07.2012 - 05.2013
  • Answered multi-line phone system and enthusiastically greeted callers.
  • Scheduled appointments and conducted follow-up calls to clients.
  • Maintained daily report documents, memos and invoices.
  • Maintained office supplies inventory by checking stock and ordering new supplies.

Education

Bachelor of Arts - Spanish

San Jose State University
San Jose, CA
12.2023

Esthetician Program - Esthetics

Waynes College of Beauty
Salinas, CA
10.2022

High School Diploma -

Everett Alvarez High School
Salinas, CA
05.2007

Skills

  • Bilingual (English / Spanish)
  • Customer Service
  • Team player
  • Stocking and Replenishing
  • Calendar Management
  • Organized

Certification

  • Lash Certified
  • Double Sugar Wax Certified
  • Brow Lamination Certified

Timeline

Registration Float Clerk II

Right Sourcing
11.2022 - 03.2023

Licensed Family Childcare Provider

Color Land Childcare
02.2020 - 07.2022

Administrative Assistant

Hartnell College
04.2019 - 08.2019

Customer Service Associate

Costco Wholesale
11.2015 - 04.2020

Secretary

Villa & Sons Enterprises
07.2012 - 05.2013

Bachelor of Arts - Spanish

San Jose State University

Esthetician Program - Esthetics

Waynes College of Beauty

High School Diploma -

Everett Alvarez High School

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Iliana Alvarez