Iliana Andrade
Gallup
Summary
Dynamic hospitality professional with experience at Grandpa's Grill, excelling in customer service and multitasking. Proven ability to enhance guest satisfaction through prompt service and a clean dining environment. Skilled in safe food handling and allergy awareness, ensuring a positive experience even in high-pressure situations.
Overview
1
1
year of professional experience
Work History
Waitress and Cashier
Grandpa's Grill
05.2024 - 08.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Delivery Driver
Rocket Café
05.2023 - 08.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Education
Criminology
Northern Arizona University
Flagstaff, AZ05-2027
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Cleanliness
- Safe food handling
- Hospitality service expertise
- Food running
- Menu memorization
- Allergy awareness
Timeline
Waitress and Cashier
Grandpa's Grill
05.2024 - 08.2024
Delivery Driver
Rocket Café
05.2023 - 08.2023
Criminology
Northern Arizona University
Similar Profiles
Charles SullivanCharles Sullivan
Server/Bartender at Grandpa's PlaceServer/Bartender at Grandpa's Place
LU XIONGLU XIONG
Waitress at Grandpa's ChickenWaitress at Grandpa's Chicken
Eddie SerranoEddie Serrano
Volunteer at Grandpa's Welding BusinessVolunteer at Grandpa's Welding Business