ILIANA ARAUZ
Tampa
Summary
Developed skills in fast-paced retail environments, ready to transition into new field. Demonstrates keen ability to connect with customers and facilitate positive interactions. Committed to leveraging these transferrable skills in dynamic and collaborative setting. I also have some skilled within criminal justice.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Seasonal Sales Associate
Garage Clothing Store
12.2024 - 01.2025
- Improved customer satisfaction by quickly addressing inquiries and resolving issues.
- Assisted customers with product selection to enhance their shopping experience.
- Increased sales volume by maintaining a thorough knowledge of store products and promotions.
- Processed transactions efficiently, ensuring accurate and timely checkout.
SERVICE TEAM WORKER
Garage
11.2023 - 08.2024
- Work on our sales floor providing customer care
- Making sure we interact with our customers is one of our top priorities at Garage
- I also provide customer service in the fitting rooms, on the floor and at the registers
- I also worked in the back doing stock and online orders as well as late night shifts for floorset
SEASONAL TEAM WORKER
Claire's
09.2023 - 11.2023
- Managed cash and card transactions and promoted loyalty membership cards
- Worked on the sale floor, helping customers, restocking, recovering the sale floor
SERVICE TEAM WORKER
Michaels
10.2022 - 04.2023
- Managed cash and card transactions, sold gift cards, and promoted loyalty membership cards
- Worked on the sale floor, helping customers, restocking, recovering the sale floor
- Taught the children arts and craft Sunday classes
Education
Bachelor of Arts - Criminology
University of South Florida
Tampa, FL05-2026
HIGH SCHOOL -
Law Enforcement Officers Memorial High School
05.2024
ASSOCIATES IN ARTS (AA) - CRIMINAL JUSTICE
Miami Dade College
Miami, FL04.2024
Skills
- Great verbal communication
- Organizational skills
- Creative/Artistic
- Team collaboration
- Able to adapt to changes
- Customer service
- Client engagement
- Sales techniques
Certification
- CPR/AED certification
- 911 PST certification
- PFA certification
- FEMA 100, 200, 700 certifications
Timeline
Seasonal Sales Associate
Garage Clothing Store
12.2024 - 01.2025
SERVICE TEAM WORKER
Garage
11.2023 - 08.2024
SEASONAL TEAM WORKER
Claire's
09.2023 - 11.2023
SERVICE TEAM WORKER
Michaels
10.2022 - 04.2023
HIGH SCHOOL -
Law Enforcement Officers Memorial High School
Bachelor of Arts - Criminology
University of South Florida
ASSOCIATES IN ARTS (AA) - CRIMINAL JUSTICE
Miami Dade College
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