Iliana A. Ruiz
West Henrietta
Summary
Proactive and goal-oriented professional with excellent time management, phlebotomy exprience, and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Patient Care Technician
Fresenius
05.2024 - Current
- Performed all necessary handling and centrifugation of samples with minimal samples lost to human error.
- Cleaned and sterilized instruments, equipment and surfaces.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Reduced infection rates by maintaining strict aseptic techniques during all procedures.
- Served as a reliable resource for colleagues, offering guidance on dialysis procedures while fostering a supportive work environment.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Team Lead/Phlebotomy Preceptor
American Red Cross
10.2020 - 05.2024
- Maintained a 100% success draw rate while receiving special requests to draw blood from returning patients with needle phobias by providing genuine care
- Alleviated patient stress throughout collections by explaining collection process and listening to support needs
- Provided one-on-one coaching for employees struggling with specific phlebotomy techniques, leading to improved skill levels
- Trained employees to follow standard work processes and learn role-specific skills
- Supervised team of 4-12 employees to maintain optimal performance and consistent operations.
- Maintained compliance with all safety regulations in labeling and storing specimens
- Performed donor Health History and Physical Exam screening procedures
Certified Home Health Aide
Loretto
01.2015 - 09.2020
- Monitored patient vital signs and reported changes to supervisors to review treatment regimens.
- Reviewed and followed specific care plans for clients and reported completed tasks to supervisors.
- Supported patient needs with grocery shopping, cleaning and household supply replenishment.
- Bathed and dressed patients before meals and social activities.
- Maintained client privacy and confidentiality with strong adherence to established protocols and data security measures.
- Assisted clients with mobility restrictions, providing safe transition into and out of bed, automobiles or wheelchair
Education
High School Diploma -
Fowler High School
Syracuse, NY05-2009
Skills
- Vital signs monitoring
- CPR/AED certification
- Patient observation
- Specimen collection
- Phlebotomy techniques
- Data collection
- Leadership
- Adaptability
Timeline
Patient Care Technician
Fresenius
05.2024 - Current
Team Lead/Phlebotomy Preceptor
American Red Cross
10.2020 - 05.2024
Certified Home Health Aide
Loretto
01.2015 - 09.2020
High School Diploma -
Fowler High School
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