ILIANA CERMENO
Bolingbrook,IL
Summary
Analytical Human Resources Payroll Specialist known for high productivity and efficient task completion. Specialize in payroll processing, compliance with labor laws, and benefits administration. Excel in time management, problem-solving, and communication skills, ensuring smooth HR operations and employee satisfaction.
Overview
6
6
years of professional experience
Work History
Human Resources Payroll Specialist
Kann Enterprises
08.2023 - 07.2024
- Administer payroll via ADP and Paychex Flex, ensuring precise and timely processing
- Collaborate with HR to boost departmental efficiency and streamline operations
- Resolve payroll discrepancies, enhancing employee satisfaction and reducing errors
- Coordinate with teams for smooth payroll integration, supporting HR functions
Remote Medicaid Representative
Automated Health Systems
02.2023 - 08.2023
- Assist Tennessee residents with Medicaid applications and renewals remotely
- Streamlined case updates and document submissions for improved efficiency
- Handled confidential information with precision and care
- Resolved claims and appeals, enhancing client satisfaction
- Facilitated seamless communication, ensuring timely Medicaid support
HR Assistant/Payroll Specialist
US Equipment Sales
02.2022 - 03.2023
- Administered HR tests and scheduled bilingual orientations, enhancing onboarding efficiency
- Managed HR records, ensuring accurate and up-to-date employee information
- Facilitated English and Spanish orientations, improving communication and inclusivity
- Streamlined appointment scheduling, reducing wait times for HR processes
- Supported HR functions with precise record-keeping, contributing to operational success
Property Manager Assistant
Winston Village Association
02.2021 - 03.2022
- Coordinated work orders for timely resolution, enhancing homeowner satisfaction
- Facilitated homeowner communication via multiple channels, improving engagement
- Balanced hybrid work tasks, maintaining productivity in-office and remotely
- Optimized administrative processes, boosting property management efficiency
Assistant Manager
Sprint/T-mobile
01.2019 - 02.2022
- Led customer service to boost satisfaction and retention
- Promoted to Assistant Manager in3 months for leadership
- Oversaw store operations, ensuring efficient processes
- Executed financial tasks with precision and reliability
- Trained staff, building a competent and cohesive team
Education
Business Administration And Management
Joliet Junior College
Joliet, ILHigh School Diploma - undefined
Bolingbrook High School
Bolingbrook, IL06.2012
Skills
- Payroll software proficiency
- Tax compliance
- Multi-state payroll
- Payroll auditing
- Benefits administration
- Payroll processing
Timeline
Human Resources Payroll Specialist
Kann Enterprises
08.2023 - 07.2024
Remote Medicaid Representative
Automated Health Systems
02.2023 - 08.2023
HR Assistant/Payroll Specialist
US Equipment Sales
02.2022 - 03.2023
Property Manager Assistant
Winston Village Association
02.2021 - 03.2022
Assistant Manager
Sprint/T-mobile
01.2019 - 02.2022
Business Administration And Management
Joliet Junior College
High School Diploma - undefined
Bolingbrook High School
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