Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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ILIANA FALCON

HOLLYWOOD,FL

Summary

Desired goal to help others with medical insurance, continue with clerical customer service and maybe open business one day

Overview

15
15
years of professional experience
1
1
Certification

Work History

Real Estate Agent

THE KEYES COMPANY
04.2023 - Current
  • Increased property sales by implementing innovative marketing strategies and utilizing social media platforms.
  • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business.
  • Developed strong relationships with mortgage brokers, attorneys, and other professionals to streamline the home buying process for clients.
  • Hosted successful open houses by preparing properties for viewing and effectively showcasing features to potential buyers.
  • Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
  • Conducted comprehensive market research to provide clients with accurate information on current trends and pricing strategies.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.
  • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients.

Administative Support

Whiddon Rogers Education Ctr
03.2022 - 08.2022
  • Customer service answer multiple phone lines, take messages email, solve complaints from parents or children
  • Print paperwork help assistant principal get organized.write letter or any clerical duties
  • Sub- coordinator enter teacher attendance
  • Fix sub time in kronos.

MEDICAL CASE MANAGER

BORINQUEN MEDICAL CENTER
04.2009 - 02.2022
  • BILLING, CALL CLIENT, WRITE CASE MANAGEMENT NOTES, FILING, CHECK INSURANCE HELP THEM APPLY FOR INSURANCES AND RYAN WHITE PROGRAM FOR ELIGIBILITY

Education

Bachelor of Science - REAL ESTATE LICENSE

GOLDCOAST
Aventura, FL
04.2023

Bachelor of Arts - Homeland Security

VINCENTS UNIVERSITY
Indiana, PA
06.1990

Skills

customer service, sales negotiation, advertising,

  • Digital Marketing
  • Sales Prospecting
  • Organizational Skills
  • Comparative Market Analysis

Certification

FLORIDA REAL ESTATE LICENSE

Languages

ENGLISH & SPANISH
Full Professional

Timeline

Real Estate Agent

THE KEYES COMPANY
04.2023 - Current

Administative Support

Whiddon Rogers Education Ctr
03.2022 - 08.2022

MEDICAL CASE MANAGER

BORINQUEN MEDICAL CENTER
04.2009 - 02.2022

Bachelor of Science - REAL ESTATE LICENSE

GOLDCOAST

Bachelor of Arts - Homeland Security

VINCENTS UNIVERSITY

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ILIANA FALCON