Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Iliana Lopez

La Porte,TX

Summary

Bringing valuable experience from customer-centric environment, ready to transition into new field. Developed skills in brand promotion and customer engagement. Seeking to apply these transferable skills to drive success in new and dynamic setting.

Overview

2
2
years of professional experience

Work History

Lead Brand Representative

Hollister Co.
06.2024 - Current
  • Assisted in promoting brand awareness through engaging customer interactions.
  • Supported the sales team by providing product information and answering inquiries.
  • Contributed to visual merchandising efforts, enhancing product displays for maximum impact.
  • Helped with marketing
  • Led team training to improve product knowledge and customer service skills.
  • Established strong relationships with keyholders and management, enhancing brand loyalty and trust.
  • Designed, filled, and arranged eye-catching product floorsets to increase sales.
  • Organized and stocked merchandise to keep necessary levels for sales demand.

Brand Representative

Hollister Co.
08.2023 - Current
  • Started off as a brand representative, and moved my way up and got promoted within a year of my start date to a team lead position.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Maintained accurate records of promotional events and customer interactions.
  • Engaged customers to communicate key product features.
  • Processed customer transactions efficiently, ensuring accurate cash handling and balance at end of shifts.

Education

High School Diploma -

Sam Rayburn High School
Pasadena, Tx
05-2025

Skills

  • Customer engagement
  • Sales support
  • Active listening
  • Inventory control
  • Staff training
  • Marketing
  • Sales
  • Communication skills
  • Floor operations and displays
  • Teamwork and collaboration
  • Time management
  • Attention to detail

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Lead Brand Representative

Hollister Co.
06.2024 - Current

Brand Representative

Hollister Co.
08.2023 - Current

High School Diploma -

Sam Rayburn High School