Summary
Overview
Work History
Education
Skills
Timeline
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Iliana Lopez

Eagle Pass ,TX

Summary

Dynamic professional with a proven track record at Quick Tax, excelling in customer service and office administration. Recognized for enhancing document accuracy and improving client satisfaction. Skilled in organization and effective communication, I thrive in fast-paced environments, ensuring efficient operations and exceptional service delivery.

Overview

3
3
years of professional experience

Work History

Secretary

Quick Tax
Eagle Pass, TX
01.2026 - Current
  • Managed scheduling and appointments for team members, ensuring efficient time management.
  • Organized and maintained filing systems, improving document retrieval processes.
  • Assisted with preparation of tax documents, enhancing accuracy and compliance.
  • Responded to client inquiries promptly, providing exceptional customer service.

House Keeping

Barracuda Investments
Eagle Pass, TX
04.2023 - 09.2025
  • Contributed to improving overall hotel ratings by consistently providing exceptional housekeeping services.
  • Answered calls for housekeeping problems such as spills and broken glasses.
  • Boosted efficiency within the housekeeping department through cross-training in various roles as necessary.
  • Coordinated with housekeeping staff to ensure timely room preparation for incoming guests.

Customer Service Representative

People Ready Staffing
Eagle Pass, TX
04.2025 - 07.2025
  • Resolved customer inquiries efficiently, ensuring high levels of satisfaction

Education

East High
Green Bay, WI

Skills

Customer service

Verbal and written communication

Office administration

Organization

Keyboarding skills

Document preparation

Timeline

Secretary

Quick Tax
01.2026 - Current

Customer Service Representative

People Ready Staffing
04.2025 - 07.2025

House Keeping

Barracuda Investments
04.2023 - 09.2025

East High
Iliana Lopez