Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Ilianna Aguilar

Las Vegas,NV

Summary

I’m a college sophomore on the pre-dental track with a strong interest in oral health and a background in biology and health sciences. I’m excited to apply for a dental assistant position where I can gain hands-on experience, support patients, and learn more about the day to day of a dental practice. I’m dependable, detail oriented, and genuinely enjoy helping others which are qualities I’m eager to bring to your team.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

H&M Hennes & Mauritz
03.2024 - Current


  • Greet customers and help with product questions, selections, and purchases.
  • Maintain a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Help customers complete purchases, locate items, and join reward programs.
  • Handle returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Culture club ambassador. Manage team bonding activities and festivities.
  • Part of visual design team. Plan and execute corporate plans in our store to highlight latest clothing trends of newest releases for brand.

Retail Sales Associate

Marshalls
08.2023 - 03.2024
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Helped customers complete purchases, locate items, and join reward programs or apply for credit cards.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Education

Associate of Science - Biology

College of Southern Nevada
Las Vegas, NV
05-2027

High School Diploma -

Palo Verde High School
Las Vegas
05-2023

Skills

  • Customer Service & Communication – Skilled in building rapport with clients, handling questions and concerns with professionalism and empathy
  • Time Management – Able to multitask and stay organized in fast-paced environments
  • Attention to Detail – Accurate with transactions, inventory, and visual merchandising; committed to maintaining a clean and orderly workspace
  • Team Collaboration – Work effectively with coworkers to achieve shared goals and support a positive team dynamic
  • Problem Solving – Calm under pressure, capable of resolving customer issues quickly and diplomatically
  • Adaptability – Quick learner, open to new procedures and willing to take on new responsibilities
  • Work Ethic & Reliability – Consistently punctual, dependable, and trusted with responsibilities
  • Bilingual - English and Spanish

Accomplishments

  • Promoted to Design Assistant for strong visual sense and attention to detail.
  • Selected as a Culture Club Ambassador, organizing team activities and fostering a positive, inclusive workplace culture.
  • Appointed New Hire Trainer, onboarding and mentoring new team members to ensure smooth transitions and strong customer service performance.
  • Recognized for reliability, leadership, and ability to take on multiple roles in a fast-paced retail environment.

Languages

Spanish
Native or Bilingual

Timeline

Retail Sales Associate

H&M Hennes & Mauritz
03.2024 - Current

Retail Sales Associate

Marshalls
08.2023 - 03.2024

Associate of Science - Biology

College of Southern Nevada

High School Diploma -

Palo Verde High School

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