Ilianna Aguilar
Las Vegas,NV
Summary
I’m a college sophomore on the pre-dental track with a strong interest in oral health and a background in biology and health sciences. I’m excited to apply for a dental assistant position where I can gain hands-on experience, support patients, and learn more about the day to day of a dental practice. I’m dependable, detail oriented, and genuinely enjoy helping others which are qualities I’m eager to bring to your team.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
H&M Hennes & Mauritz
Las Vegas, NV
03.2024 - Current
- Greet customers and help with product questions, selections, and purchases.
- Maintain a clean and organized store environment, enhancing the overall shopping experience for customers.
- Help customers complete purchases, locate items, and join reward programs.
- Handle returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Culture club ambassador. Manage team bonding activities and festivities.
- Part of visual design team. Plan and execute corporate plans in our store to highlight latest clothing trends of newest releases for brand.
Retail Sales Associate
Marshalls
Las Vegas, NV
08.2023 - 03.2024
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Helped customers complete purchases, locate items, and join reward programs or apply for credit cards.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Associate of Science - Biology
College of Southern Nevada
Las Vegas, NV05-2027
High School Diploma -
Palo Verde High School
Las Vegas05-2023
Skills
- Customer Service & Communication – Skilled in building rapport with clients, handling questions and concerns with professionalism and empathy
- Time Management – Able to multitask and stay organized in fast-paced environments
- Attention to Detail – Accurate with transactions, inventory, and visual merchandising; committed to maintaining a clean and orderly workspace
- Team Collaboration – Work effectively with coworkers to achieve shared goals and support a positive team dynamic
- Problem Solving – Calm under pressure, capable of resolving customer issues quickly and diplomatically
- Adaptability – Quick learner, open to new procedures and willing to take on new responsibilities
- Work Ethic & Reliability – Consistently punctual, dependable, and trusted with responsibilities
- Bilingual - English and Spanish
Accomplishments
- Promoted to Design Assistant for strong visual sense and attention to detail.
- Selected as a Culture Club Ambassador, organizing team activities and fostering a positive, inclusive workplace culture.
- Appointed New Hire Trainer, onboarding and mentoring new team members to ensure smooth transitions and strong customer service performance.
- Recognized for reliability, leadership, and ability to take on multiple roles in a fast-paced retail environment.
Languages
Spanish
Native or Bilingual
Timeline
Retail Sales Associate
H&M Hennes & Mauritz
03.2024 - Current
Retail Sales Associate
Marshalls
08.2023 - 03.2024
Associate of Science - Biology
College of Southern Nevada
High School Diploma -
Palo Verde High School