Ilija Gucanac
Eastlake,OH
Summary
Motivated Server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Server/Cook
Ohio Living Breckenridge Village
02.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
Education
No Degree -
North High School
Eastlake, OH05.2024
Skills
- Order Management
- Table Bussing
- Order Delivery Practices
- Supply Restocking
- Daily Specials Memorization
- Safe Food Handling
- Food Running
- Food Delivery
- Table Setting
- Beverage Preparation
- Food Safety Understanding
- Order Accuracy
Timeline
Server/Cook
Ohio Living Breckenridge Village
02.2021 - Current
No Degree -
North High School
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