Ilijah Richard
Binghamton ,NY
Summary
Proven bilingual professional with a track record of enhancing team productivity and customer satisfaction through effective leadership and communication. Skilled in time management and learning quickly, consistently achieving goals with diligence and a focus on safety and excellence. Demonstrates proficiency in inventory control and team training, contributing to significant workplace improvements.
Overview
7
7
years of professional experience
Work History
Warehouse Selector
Linage Logistics
12.2022 - 11.2024
- Collaborated with team members to achieve daily productivity goals while maintaining a positive work atmosphere.
- Assisted in inventory audits, helping maintain an accurate count of available stock at all times.
- Participated in ongoing training sessions to stay current on industry best practices and enhance job skills further.
- Reduced order errors through meticulous attention to detail during the selection process.
- Maintained a safe and clean work environment by adhering to company safety protocols and guidelines.
- Upheld company policies and procedures, promoting a culture of professionalism and excellence within the warehouse environment.
- Contributed to increased customer satisfaction by ensuring on-time deliveries through efficient order processing.
- Communicated effectively with warehouse supervisors, providing updates on progress towards daily objectives.
- Completed pick lists accurately and promptly, minimizing delays in order fulfillment processes.
Contractors Assistant
J&K Heating & Plumbing
09.2020 - 12.2022
- Removed debris and waste from job sites.
- Operated variety of power tools and hand tools.
- Followed instructions from construction project managers and supervisors.
- Painted walls, ceilings and other surfaces.
- Assisted with plastering, tiling and carpentry.
- Performed demolition work on existing structures.
- Maintained tools and equipment in good working condition.
- Followed safety protocols on job sites.
- Set up ladders and other access equipment.
- Unloaded and stored construction materials.
- Cleared work sites of hazardous items.
Kitchen Crew Trainer
Kentucky Fried Chicken
01.2019 - 12.2020
- Increased team productivity through effective communication, delegation of tasks, and motivational leadership strategies.
- Boosted overall team morale by fostering a positive work atmosphere built on mutual respect and open communication channels.
- Reduced food waste by closely monitoring inventory levels and adjusting orders as needed.
- Improved overall customer satisfaction through consistent delivery of high-quality meals and exceptional service.
- Maintained proper food storage practices, ensuring optimal freshness while minimizing spoilage risks.
- Provided superior customer service through prompt attention to guests'' needs and swift resolution of any issues that arose during meal service.
- Conducted regular equipment maintenance checks, identifying potential hazards before they became critical problems affecting kitchen operations or staff safety.
- Designed training manuals for new kitchen crew members, outlining key duties and responsibilities as well as important safety protocols.
- Contributed to a positive workplace culture by providing constructive feedback on staff performance and addressing any concerns in a timely manner.
- Assisted in the recruitment process by conducting interviews with prospective candidates to determine their suitability for the role.
- Organized and participated in team-building activities, fostering camaraderie among kitchen crew members and strengthening overall team dynamics.
- Ensured a safe working environment by strictly adhering to health code regulations and maintaining clean workstations.
- Mentored new hires, providing hands-on training in cooking techniques, recipe execution, and sanitation procedures.
- Provided coaching and mentoring to employees.
Stocker
Weis
01.2018 - 01.2019
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
Education
Regents Diploma -
Binghamton Highschool
Binghamton,NY06.2021
Skills
- Bilingual speaking english and spanish
- Good communication skills
- Proficient in time management
- Quick learner
- Reliable
- Hardworking
Timeline
Warehouse Selector
Linage Logistics
12.2022 - 11.2024
Contractors Assistant
J&K Heating & Plumbing
09.2020 - 12.2022
Kitchen Crew Trainer
Kentucky Fried Chicken
01.2019 - 12.2020
Stocker
Weis
01.2018 - 01.2019
Regents Diploma -
Binghamton Highschool
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