Ilima Angken
Honolulu
Summary
Dynamic Fleet Agent with a proven track record at McGee Air Services, excelling in customer care and spearheading team training initiatives. Leveraged problem-solving and organizational skills to enhance client satisfaction and initiate a successful digital marketing campaign, significantly increasing brand visibility. Known for a positive attitude and a goal-oriented mindset, consistently delivering results.
Overview
4
4
years of professional experience
Work History
Fleet Agent
McGee Air Services
03.2021 - 09.2024
Cleaning aircraft
- Informed clients of policies and procedures.
- Enhanced client satisfaction by promptly addressing inquiries and providing accurate information on products and services.
- Spearheaded team training initiatives, equipping agents with essential skills to excel in their roles.
- Initiated digital marketing campaign to increase brand visibility.
Education
Heritage High School
Vancouver, WA06.2018
Skills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Problem-solving
- Organizational skills
- Goal-oriented mindset
Timeline
Fleet Agent
McGee Air Services
03.2021 - 09.2024
Heritage High School
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