Illiana Foy
Brooklyn,NY
Summary
Experienced with fostering nurturing and educational environments for young children. Uses effective communication techniques to build strong relationships with children and families. Knowledge of developing age-appropriate activities that promote overall growth and well-being.
Overview
6
6
years of professional experience
Work History
Patient Access Representative
JAG Physical Therapy
01.2025 - Current
- Facilitated patient check-in process, ensuring accurate collection of insurance information and personal details.
- Managed appointment scheduling, optimizing patient flow and reducing wait times for services.
- Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
- Collaborated with clinical staff to streamline communication and enhance overall patient experience.
Front Desk Receptionist
7500 Dental
09.2022 - 04.2024
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Maintained accurate patient records using electronic health record (EHR) systems for compliance and accessibility.
- Handled multi-line phone systems, addressing inquiries and directing calls promptly to appropriate personnel.
Creative Writing Instructor
NIA Community Services Network
12.2019 - 08.2022
- Developed creative writing curriculum accommodating diverse student learning styles.
- Fostered a supportive classroom environment encouraging student expression and collaboration.
- Guided aspiring writers to refine their storytelling skills and distinctive voices.
Education
Bachelor of Science - Exercise Science
Long Island University
Brooklyn, NY05-2024
Skills
- Multitasking and organization
- Strong empathy
- Problem-solving
- Team collaboration
Timeline
Patient Access Representative
JAG Physical Therapy
01.2025 - Current
Front Desk Receptionist
7500 Dental
09.2022 - 04.2024
Creative Writing Instructor
NIA Community Services Network
12.2019 - 08.2022
Bachelor of Science - Exercise Science
Long Island University