Illicea Williams

Offering strong interpersonal skills and commitment to developing within insurance sector. Contributes solid understanding of customer service principles and sales techniques, coupled with ability to quickly learn and apply insurance industry knowledge. Ready to use and develop communication and analytical skills in a tech sales role.

While working in healthcare, one of my most significant accomplishments has been fostering trust with families who entrust their loved ones to my care. I strive to provide peace of mind by ensuring families feel confident that their loved ones are safe and well cared for, even when they cannot be present themselves.

I achieve this by actively addressing their concerns and fears, empathizing with the challenges they face, and maintaining open lines of communication. By regularly providing updates and reassuring them of the quality of care, I build strong, lasting relationships that create a sense of transparency and partnership, helping families feel informed and confident every step of the way.

Life insurance certification

Medication certification