Dedicated customer service representative with proven ability to resolve inquiries and manage scheduling. Focused on enhancing customer satisfaction and streamlining processes in high-pressure environments.
Work History
Customer Service Representative
6 Years 2 Months
America's Best Roofing | 08.2020 - Current
Resolved customer inquiries via phone and email, ensuring prompt and accurate information delivery.
Coordinated with roofing teams to schedule appointments and manage customer expectations.