Ilonka Patricia Diaz
Bronx,USA
Overview
3
3
years of professional experience
1
1
Certification
Work History
Senior Refugee & Migrant Health Coordinator
Department of Health in Lee County
Fort Myers, USA
10.2023 - 02.2024
- Connecting refugees with appropriate primary care providers and specialists, ensuring follow-up appointments for identified health concerns, and managing complex medical cases
- Developing and delivering health education programs tailored to refugee communities, addressing topics like preventative care, nutrition, mental health, and common diseases prevalent in their countries of origin
- Monitoring health trends among refugee populations, identifying disparities, and reporting data to relevant agencies to inform policy decisions
Office Assistant Intern
Dr. Piper Center for Social Services Inc.
Fort Myers, USA
05.2023 - 10.2023
- Handle confidential information and documents with discretion and maintain their proper organization
- Answer & Return phone calls to those that need translation & comprehension of the programs
- Organize & Maintain Volunteer & Client files
- Manage supply inventory & Perform data entry as required
- This was a Contracted Job position
Front Desk Receptionist
Marriott Residence Inn Ft. Myers-Sanibel
Fort Myers, USA
06.2022 - 09.2022
- Welcome on-site visitors & employees to appropriate personnel
- Managed digital & analog filling systems to protect confidential data
- Oversaw and replenished office & inventory supplies with focus on cost reduction
- Lost Job due to Hurricane Ian
Ramp Agent Baggage Handler
Envoy Air | RSW International Airport
Fort Myers, USA
01.2022 - 06.2022
- Sorted cargo before loading and unloading
- Cleaned interior of aircraft and scrubbed and serviced aircraft lavatories
- Received & dispatched cargo, noting & completing appropriate paperwork
Personal Vehicle Driver/Delivery Driver
UPS
Fort Myers, USA
10.2020 - 12.2021
- Performed routine maintenance on vehicles to promote job skills and knowledge to protect luggage & packages from inclement weather and meet deadlines while maintaining high-quality deliverables
- Obtained signatures from clients after deliveries to verify
- Utilized GPS systems to transport passengers & packages to correct locations on time
- Performed general maintenance and repair
Education
Certificated Phlebotomist - Phlebotomy
Zeal Technical Institute
Fort Myers, FL07.2023
Some College (No Degree) - Medical Assistant
ASA College-Manhattan Campus
New York, NY01-2014
Skills
- Bilingual Customer Assistance
- Data Entry
- Organizational Skills
- Outbound Inbound callings
- Computer Skills
- Customer Service Rep
- Translating & Interpreting information
- Microsoft Outlook
- Microsoft Excel
- Hospitality Experience
- Administrative Experience
Certification
Certified Phlebotomy Technician
Willing to relocate
New York, NY
Personal Information
Authorized To Work: US for any employer
Timeline
Senior Refugee & Migrant Health Coordinator
Department of Health in Lee County
10.2023 - 02.2024
Office Assistant Intern
Dr. Piper Center for Social Services Inc.
05.2023 - 10.2023
Front Desk Receptionist
Marriott Residence Inn Ft. Myers-Sanibel
06.2022 - 09.2022
Ramp Agent Baggage Handler
Envoy Air | RSW International Airport
01.2022 - 06.2022
Personal Vehicle Driver/Delivery Driver
UPS
10.2020 - 12.2021
Certificated Phlebotomist - Phlebotomy
Zeal Technical Institute
Some College (No Degree) - Medical Assistant
ASA College-Manhattan Campus
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