Ilya Lykho
Cutler Bay,Florida
Summary
Dynamic and professional, with proven expertise in food safety and exceptional salesmanship honed at Sushi Maki and Woof Gang Bakery. Excelled in enhancing customer satisfaction through expert menu knowledge and efficient table management. Skilled in POS operation and team collaboration, consistently contributing to a positive dining experience and operational efficiency.
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Focused and reliable cashier bringing high enthusiasm and extensive knowledge of food safety practices. Proven history of excellent customer service and conflict resolution skills. Dedicated to accuracy and streamlining systems for productive work.
Overview
5
5
years of professional experience
Work History
Food Waiter
Sushi Maki
03.2023 - 01.2025
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Communicated with kitchen staff to enable accurate food preparation.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Woof Gang Bakery
Cashiers
02.2020 - 05.2021
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Welcomed customers and helped determine their needs.
- Restocked and organized merchandise in front lanes.
- Provided managers and customer representatives with daily status reports as required.
Education
Associate of Applied Business - Hospitality And Tourism Management
Florida International University
Miami, FL05-2026
Undergrad - Hospitality Management
Miami Dade College
Miami, FL03-2022
High School Diploma -
Fusion Academy Miami
Miami, FL05-2021
Skills
- Food safety
- Table setting
- Order accuracy
- Salesmanship
- Team collaboration
- Menu memorization
- Positive and professional
- Table bussing
- POS operation
- Accurate money handling
- Order taking
- Calm demeanor
Accomplishments
- Completed manager training program.
- Supervised team of 2 or 3 staff members.
- Collaborated with team of 2 in the Front of the house.
Languages
English
Full Professional
Russian
Professional Working
Ukrainian
Limited Working
Spanish
Elementary
Interests
- Cooking
- Gym Workouts
- Swimming
- Music
- Kayaking
- Photography
- Running
- Team Sports
- Video Gaming
Timeline
Food Waiter
Sushi Maki
03.2023 - 01.2025
Woof Gang Bakery
Cashiers
02.2020 - 05.2021
Associate of Applied Business - Hospitality And Tourism Management
Florida International University
Undergrad - Hospitality Management
Miami Dade College
High School Diploma -
Fusion Academy Miami
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