Salesforce
Ilya Vaysberg
Certified Debt Specialist
Prairie Village,KS
Summary
Enthusiastic financial services professional highly effective at working with clients of all economic classes and levels of financial distress. Friendly and personable with adaptable approach, and exceptional knowledge of credit health and debt management. Willing and eager to branch out into other industries that utilize interpersonal skills and a passion for helping clients reach their goals.
Overview
16
16
years of professional experience
6
6
years of post-secondary education
1
1
Certification
1
1
Language
Work History
Certified Debt Specialist
National Debt Relief
New York, NY
08.2014 - Current
- Consult, educate, and advise clients on debt resolution options
- Enrollment of clients, and support of files and ongoing client relationships
- Extensive use of Salesforce CRM
Closed Captioner & Digital Media Encoder
Duplication Services Inc
New York, NY
01.2013 - 08.2014
- Closed captioning of features, shows and other media with Swift software
- Transcription of media dialogue and other formats.
- Encoding and duplication between file and tape formats of media.
Operations Manager and Parking Attendant
Royal Parking Services Inc.
Brooklyn, NY
09.2007 - 11.2012
- Established work schedules and payroll for employees
- Organized and ensured safety, efficiency and functionality of employees on site.
Education
Bachelor of Science - Airport Management
Vaughn College of Aeronautics And Technology
East Elmhurst, NY 07.2012 - 09.2013
Bachelor of Arts - TV & Radio, Media Communications
Brooklyn College of The City University of New York
Brooklyn, NY 08.2007 - 06.2012
Skills
Scripted responses
Persuasion techniques
Multitasking Abilities
Third-party collaboration
Client counseling
Credit report pulling
Debt solution management
Organization and Time Management
Software
Swift
MS Office Suite
Certification
IAPDA Certified Debt Specialist
Timeline
IAPDA Certified Debt Specialist
10-2014
Certified Debt Specialist
National Debt Relief
08.2014 - Current
Closed Captioner & Digital Media Encoder
Duplication Services Inc
01.2013 - 08.2014
Bachelor of Science - Airport Management
Vaughn College of Aeronautics And Technology
07.2012 - 09.2013
Operations Manager and Parking Attendant
Royal Parking Services Inc.
09.2007 - 11.2012
Bachelor of Arts - TV & Radio, Media Communications
Brooklyn College of The City University of New York
08.2007 - 06.2012