Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Ilyana Nakova

Banchmark International Arena
Tampa
Ilyana Nakova
3
Languages
22
years of professional experience

Adept at serving alcoholic beverages in a safe and responsible manner. Excellent attention to detail along with top skills in communication, interpersonal relations and time management. Looking for a long-term position in a fast-paced environment. Extensive knowledge of spirits and intuitive ability to engage customers one-on-one. Keep work area clean, stocked and conveniently organized at all times.

Work History

Assistant - Event Planner

13 Years 10 Months
Impact Hospitality Partners, LLC. | 12.2012 - Current
  • Increases event attendance by developing strategic marketing campaigns and engaging promotional materials.
  • Coordinates schedules and timelines for events.
  • Conferres with event staff at event site to coordinate details.
  • Coordinates with participating vendors during event planning.
  • Utilizes project management skills to keep events on track while meeting deadlines and staying within budget parameters.
  • Manages logistics for successful events, including venue selection, contract negotiation, and coordinating with vendors.
  • Correspondes with clients to answer questions and resolve issues.
  • Optimizes event layouts and floor plans to maximize attendee flow and overall experience, minimizing congestion in high-traffic areas.
  • Analyzes event costs to identify areas of improvement and cost savings.
  • Utilizes social media to promote events and increase attendance.

Mixologist

2 Years
Banchmark International Arena | 10.2024 - Current
  • Provides exceptional customer service by engaging patrons in conversation while preparing their drinks efficiently and accurately.
  • Prepares classic, modern, and unique cocktails for each customer.
  • Maintaines cleanliness and organization of the bar area, adhering to health code standards at all times.
  • Coordinates with event planning teams to design custom cocktail menus tailored specifically for private parties or special occasions.
  • Stores supplies according to bar policies and health code requirements.
  • Enhances customer experience by creating visually appealing and innovative cocktails.
  • Elevates customer experience with personalized drink recommendations based on individual preferences.
  • Manages inventory to ensure availability of all necessary ingredients, reducing waste and optimizing costs.

On Call Beverage Bartender

5 Years 3 Months
Hard Rock Hotel | 01.2021 - 04.2026
  • Preparares and seres drinks to customers following the recipes set
  • Prepares cocktails and mixes ingredients such as soda, sugar, water, etc
  • Helps guests choose the menu
  • Operates registers and other verification machines
  • Maintains the liquor supplies and ordering for them when needed
  • Arranges display with bottles and glasses for smart looking bar counter
  • Handles cash and returning the change to customers
  • Cleanse and hygienically maintains the bar and its various equipments

Banquet Bartender

13 Years
Vinoy Hotel | 01.2011 - 01.2024
  • Prepared wide variety of mixed drinks by applying extensive cocktail knowledge
  • Responded to guest questions and requests with friendly and knowledgeable service
  • Poured and prepared mixed drinks for over 10 customers daily and created new libations drawing in clientele
  • Closed out cash register with 100% accuracy and prepared cashier report
  • Recommended appropriate wines for individual tastes and food selections
  • Set up glassware, liquor and other necessary supplies for special events
  • Checked ID cards and verified bar guests were of legal age
  • Prepared for events by setting up bar, stocking supplies and arranging tables
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies

Bartender/Server

6 Years
Tampa Waterside Marriott | 01.2005 - 01.2011
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
  • Developed unique drink and cocktail offerings on monthly basis as part of seasonal offerings
  • Managed orders, recommended food and bevarage pairings, and maintained the highest standards of hosiptality
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
  • Kept alcoholic beverages well-stocked and organized to meet expected demands
  • Kept accurate inventories and notified management of ordering needs for liquor, beer, wine and bar supplies
  • Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
  • Assisted servers with specialty drinks orders by preparing on-demand items without delay
  • Upsold daily specials and beverage promotions to exceed daily sales goals

Education

- Hospitality Administration And Management

Delta | Bulgaria | 05-2011

Skills

Liquor
wine and beer knowledge
Positive Attitude
Beverage Preparation
Inventory
POS Systems and Payment Processing
Menu Knowledge and Food Pairing
Attention to Detail
Professional Communication
Event Management
Skilled in the art of mixing
garnishing and then serving drinks based on customers’ needs.
Welcoming and caring attitude towards customer service.
Creates new cocktail recipes by combining innovative ideas with traditional knowledge.
Interpersonal relations
Time management
Customer engagement
Organizational skills

Languages

English
Bulgarian
Macedonian

Timeline

Mixologist

Banchmark International Arena
10.2024 - CurrentRead More

On Call Beverage Bartender

Hard Rock Hotel
01.2021 - 04.2026Read More

Assistant - Event Planner

Impact Hospitality Partners, LLC.
12.2012 - CurrentRead More

Banquet Bartender

Vinoy Hotel
01.2011 - 01.2024Read More

Bartender/Server

Tampa Waterside Marriott
01.2005 - 01.2011Read More

Delta

from Hospitality Administration And Management
Read More
Ilyana Nakova