IMAN ABOUBAKR

- Verified student identification and followed testing procedures.

-Monitored testing sessions to ensure compliance with testing policies.

-Scheduled exams and updated student information using computer systems.

-Maintained confidentiality of student records and testing information.

-Assisted students and visitors in a professional and friendly manner.

-Responded to phone calls and emails, addressing inquiries to ensure clarity and support for students.

-Addressed common inquiries to provide effective solutions. while maintaining a calm and organized environment.

-Demonstrated strong organizational skills while managing multiple tasks in a fast-paced setting.

-Collaborated with staff to streamline daily operations, enhancing overall test center functionality.

-Known for being calm, approachable, and professional during busy or high-pressure situations.