Iman Behdani
Server
Saint Louis Park,MN
Summary
Ambitious Communications Specialist possessing strong public relations, communication and project management abilities.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
Work History
Server/Barback
Puttery
4 2023 - 11.2023
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Learned how to make wide variety of mixed drinks.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Server/shift Lead
The Naught Greek
09.2021 - 10.2022
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Trained and mentored new employees to maximize team performance.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Server
Carpe Diem Restaurant & Caterers
01.2019 - 02.2020
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Answered customers' questions, recommended items, and recorded order information.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Sales Associate
Walmart
08.2021 - 03.2022
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Stayed up-to-date on current promotions, sales and special events to impart such information to customers.
- Applied knowledge of electronics products to educate prospects and customers.
- Utilized highly developed interpersonal and people skills to approach customers and engage in conversations.
Sandwich Artist
Subway
07.2020 - 11.2020
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Worked closely with shift manager to solve problems and handle customer concerns.
Education
High School Diploma -
Meftah
Mashhad 03.2014 - 03.2018
Associate of Arts -
Central Piedmont Community College
1201 Elizabeth Ave 02.2020 - Current
Skills
Food sales and promotion
Excellent Communication
Sales expertise
Team Leadership
Guest Engagement
Order Management
Timeline
Server/shift Lead
The Naught Greek
09.2021 - 10.2022
Sales Associate
Walmart
08.2021 - 03.2022
Sandwich Artist
Subway
07.2020 - 11.2020
Associate of Arts -
Central Piedmont Community College
02.2020 - Current
Server
Carpe Diem Restaurant & Caterers
01.2019 - 02.2020
High School Diploma -
Meftah
03.2014 - 03.2018
Server/Barback
Puttery
4 2023 - 11.2023