Iman Farhat
Tallahassee,FL
Summary
Dedicated photographer with a strong background in customer service and creative photography. Expertise in problem resolution and attention to detail ensures the delivery of visually stunning products that align with client visions.
Overview
4
4
years of professional experience
Work History
Photographer
Self-employeed
Tallahassee, Florida
04.2023 - Current
- Photographed special events, parties, and portraits.
- Directed models and subjects during photoshoots to elicit genuine expressions and enhance overall composition.
- Compose creative shots from different angles that are visually appealing.
- Cultivated strong relationships with clients to accurately capture and realize their vision.
- Edit photos using Adobe Photoshop and other software applications.
- Deliver quality products within deadlines established by clientele.
- Promoted services through targeted social media campaigns and networking events, increasing client engagement.
- Create portfolios for clients to showcase work.
Customer Service Representative
Publix
Tallahassee, Florida
02.2022 - Current
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Trained new staff on customer service protocols and procedures.
- Answered customer inquiries and provided accurate information regarding products and services.
- Enhanced customer satisfaction through effective problem resolution with knowledgeable and friendly service.
- Processed money transfers using secure online systems.
- Ensured that all policies related to money transfers were followed at all times.
- Delegated daily tasks to team members to optimize group productivity.
- Empowered team members to strengthen customer satisfaction and loyalty, supporting retention and growth.
- Addressed customer complaints effectively while ensuring a consistently high level of service.
- Developed strategies for problem solving and conflict resolution among team members.
Education
Bachelor of Science - Architecture
Florida Agricultural And Mechanical University
Tallahassee, FL05-2025
Bachelor of Arts - Architecture
Tallahassee Community College
Tallahassee, FL08-2022
Skills
- Customer service
- Client relations
- Problem resolution
- Time management
- Cash handling
- Event coordination
- Employee training
- Leading team
- Project management
- Attention to detail
- Flexible and adaptable
- Friendly, positive attitude
- Adobe Photoshop
- Photo editing
- Creative photography
- Workplace safety
- Architectural design
Languages
English
Professional
Arabic
Full Professional
French
Elementary
Timeline
Photographer
Self-employeed
04.2023 - Current
Customer Service Representative
Publix
02.2022 - Current
Bachelor of Science - Architecture
Florida Agricultural And Mechanical University
Bachelor of Arts - Architecture
Tallahassee Community College