Iman Johnson
Katy,TX
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Ready to bring knowledge and abilities with potential for long-term career advancement and success. Well-versed in sales, personnel management, accounting and inventory management. Very meticulous, well-organized and a decisive field professional skilled at cultivating and deepening productive relationships with owners, companies, and agency representatives.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Sorrento Apartments
Miramar
05.2021 - 09.2023
- Assist in Rehabilitation of Community
- Completion of all Corporate Reports as Requested by Owners/Investors
- Assist prospects with application
- Provide guidance throughout 'lease' process; to ensure proper delivery of services and exemplary customer experience
- Review documents related to leasing to ensure accuracy
- Resolve prospect/resident queries and concerns – by phone or personal consultation
- Receive and process rental and/or miscellaneous fees submitted by applicants/residents
- Maintain database of prospects and residents for future business opportunities
- Gathered and maintained database of industry competition to identify trends and opportunities
- Input all Rental Payments into Onesite System
- Maintain Office Budget.
Legal Assistant
FIAD Legal Services
09.2017 - 04.2019
- Complete administrative duties such as making copies, answering and directing phone calls and greeting clients
- Draft documents and letters requesting as needed
- Review of documents related to case files and appointing the correct legal counsel
- Preparing files for legal counsel.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Assistant Manager
Sorrento Apartments
Miramar
11.2015 - 07.2016
- Assist in Rehabilitation of 320 Unit Community
- Completion of all Corporate Reports as Requested by Owners/Investors
- Assist prospects with application
- Provide guidance throughout 'lease' process; to ensure proper delivery of services and exemplary customer experience
- Review documents related to leasing to ensure accuracy
- Resolve prospect/resident queries and concerns – by phone or personal consultation
- Receive and process rental and/or miscellaneous fees submitted by applicants/residents
- Maintain database of prospects and residents for future business opportunities
- Gathered and maintained database of industry competition to identify trends and opportunities
- Input all Rental Payments into Onesite System
- Maintain Office Budget.
Assistant Manager
Monterra Apartments
Cooper City
01.2015 - 11.2015
- Completion of all Corporate Reports as Requested by Owners/Investors
- Assist prospects with application
- Provide guidance throughout 'lease' process; to ensure proper delivery of services and exemplary customer experience
- Review documents related to leasing to ensure accuracy
- Resolve prospect/resident queries and concerns – by phone or personal consultation
- Receive and process rental and/or miscellaneous fees submitted by applicants/residents
- Maintain database of prospects and residents for future business opportunities
- Gathered and maintained database of industry competition to identify trends and opportunities
- Input all Rental Payments into Onesite System
- Maintain Office Budget
Leasing Consultant
Monterra Apartments
03.2012 - 01.2015
- Receive prospective residents cordially, providing them with information on the development and units available for lease
- Accompany prospects on tour of property/available units
- Initiate background checks on prospective residents to ensure leasing protocols are maintained
- Evaluate credit reports to determine creditworthiness and adherence to leasing protocols.
Education
Associate of Arts -
Florida Agricultural And Mechanical University
Tallahassee, FL05.2019
Skills
- Microsoft Excel
- Word
- Onesite
- Yardi
- Data Entry
- Client Profiles
- QuickBooks
- Data processing
- Strong Managerial
- Customer Relations
- Organizational skills
- Time Management
- Problem Resolution
- Payment Collection
Education Training
- Diploma - Campbell High School, Smyrna, Georgia
- Associates Degree- Florida A&M University
- Fair housing Training, Tax Credit: Home/Bond
- Income and Assets, Income limits /Utilities Allowance
References
Available Upon Request
Timeline
Assistant Manager
Sorrento Apartments
05.2021 - 09.2023
Legal Assistant
FIAD Legal Services
09.2017 - 04.2019
Assistant Manager
Sorrento Apartments
11.2015 - 07.2016
Assistant Manager
Monterra Apartments
01.2015 - 11.2015
Leasing Consultant
Monterra Apartments
03.2012 - 01.2015
Associate of Arts -
Florida Agricultural And Mechanical University