Iman Johnson
Katy,TX
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Ready to bring knowledge and abilities with potential for long-term career advancement and success. Well-versed in sales, personnel management, accounting and inventory management. Very meticulous, well-organized and a decisive field professional skilled at cultivating and deepening productive relationships with owners, companies, and agency representatives.
Overview
12
12
years of professional experience
Work History
Assistant Manager
Sorrento Apartments
05.2021 - 09.2023
- Assist in Rehabilitation of Community
- Completion of all Corporate Reports as Requested by Owners/Investors
- Assist prospects with application
- Provide guidance throughout 'lease' process; to ensure proper delivery of services and exemplary customer experience
- Review documents related to leasing to ensure accuracy
- Resolve prospect/resident queries and concerns – by phone or personal consultation
- Receive and process rental and/or miscellaneous fees submitted by applicants/residents
- Maintain database of prospects and residents for future business opportunities
- Gathered and maintained database of industry competition to identify trends and opportunities
- Input all Rental Payments into Onesite System
- Maintain Office Budget.
Legal Assistant
FIAD Legal Services
09.2017 - 04.2019
- Complete administrative duties such as making copies, answering and directing phone calls and greeting clients
- Draft documents and letters requesting as needed
- Review of documents related to case files and appointing the correct legal counsel
- Preparing files for legal counsel.
- Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
- Managed high-volume workload while maintaining strict attention to detail on every task such as drafting pleadings or summarizing depositions accurately.
Assistant Manager
Sorrento Apartments
11.2015 - 07.2016
- Assist in Rehabilitation of 320 Unit Community
- Completion of all Corporate Reports as Requested by Owners/Investors
- Assist prospects with application
- Provide guidance throughout 'lease' process; to ensure proper delivery of services and exemplary customer experience
- Review documents related to leasing to ensure accuracy
- Resolve prospect/resident queries and concerns – by phone or personal consultation
- Receive and process rental and/or miscellaneous fees submitted by applicants/residents
- Maintain database of prospects and residents for future business opportunities
- Gathered and maintained database of industry competition to identify trends and opportunities
- Input all Rental Payments into Onesite System
- Maintain Office Budget.
Assistant Manager
Monterra Apartments
01.2015 - 11.2015
- Completion of all Corporate Reports as Requested by Owners/Investors
- Assist prospects with application
- Provide guidance throughout 'lease' process; to ensure proper delivery of services and exemplary customer experience
- Review documents related to leasing to ensure accuracy
- Resolve prospect/resident queries and concerns – by phone or personal consultation
- Receive and process rental and/or miscellaneous fees submitted by applicants/residents
- Maintain database of prospects and residents for future business opportunities
- Gathered and maintained database of industry competition to identify trends and opportunities
- Input all Rental Payments into Onesite System
- Maintain Office Budget
Leasing Consultant
Monterra Apartments
03.2012 - 01.2015
- Receive prospective residents cordially, providing them with information on the development and units available for lease
- Accompany prospects on tour of property/available units
- Initiate background checks on prospective residents to ensure leasing protocols are maintained
- Evaluate credit reports to determine creditworthiness and adherence to leasing protocols.
Education
Associate of Arts -
Florida Agricultural And Mechanical University
Tallahassee, FL05.2019
Skills
- Microsoft Excel
- Word
- Onesite
- Yardi
- Data Entry
- Client Profiles
- QuickBooks
- Data processing
- Strong Managerial
- Customer Relations
- Organizational skills
- Time Management
- Problem Resolution
- Payment Collection
Education Training
- Diploma - Campbell High School, Smyrna, Georgia
- Associates Degree- Florida A&M University
- Fair housing Training, Tax Credit: Home/Bond
- Income and Assets, Income limits /Utilities Allowance
References
Available Upon Request
Timeline
Assistant Manager
Sorrento Apartments
05.2021 - 09.2023
Legal Assistant
FIAD Legal Services
09.2017 - 04.2019
Assistant Manager
Sorrento Apartments
11.2015 - 07.2016
Assistant Manager
Monterra Apartments
01.2015 - 11.2015
Leasing Consultant
Monterra Apartments
03.2012 - 01.2015
Associate of Arts -
Florida Agricultural And Mechanical University
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