Crystal Moss
Grand Prairie,TX
Summary
I am a very dedicated worker. I take my responsibilities seriously. I am always on time and I am also a hard worker.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Assistant Manager
Wingstop
02.2015 - 11.2023
- My duties included cash handling, training new employees on proper restaurant procedures
- I also was responsible for daily inventory, scheduling, management planning and procedures
Backup Scan Coordinator
Sprouts Farmers Market
02.2019 - 07.2022
- My responsibilities included downloading current prices from corporate entering them into the computer and printing shelf tags
- My duties also included making the sale ad every week and accepting customer service inbound calls inquiring about information with online ordering
Customer Service Representative
Walmart
07.2012 - 06.2015
- Provided assistance to clients
- Answered inbound calls regarding online order changes
- Assisted customers in person
- Maintained up-to-date knowledge of customer accounts
- Worked remotely and call center
Medical Scribe
ScribeAmerica
05.2021 - 05.2022
- As a medical scribe I shadowed the physician documenting important patient information
- Other duties included tracking patients test results and documenting vital signs and procedures
Server
T.G.I Fridays
12.2018 - 05.2021
- I was a server and a server trainer
- Other duties included daily inventory, assisting new employees to understand the proper daily procedures of serving and enable them to use the POS correctly entering orders and also inputting guests with to go orders
Server and Server Trainer
Applebee's
08.2013 - 09.2016
- Greeting customers, cash handling, order taking and training new employees on correct restaurant procedures and correct POS procedures
Front Desk Clerk
Motel 6 / Studio 6
05.2011 - 09.2013
- My duties included making reservations, checking in guests, Data entry, greeting the guests and all clerical duties
- My job responsibilities also included taking inbound calls for new reservations, cancellations and editing reservations
Education
Pharmacy Technician -
Stepful
Lakeland, FLAssociate's degree - Computer Science
Southern University and A & M College
Baton Rouge, LA08.1991
Skills
- Microsoft Office
- Computer science
- User Acceptance Testing
- Management
- Cash Handling
- Financial services
- Retail sales
- Employment & labor law
- ICD-9
- Databases
- Data entry
- Microsoft excel
- Spreadsheets
- Phone etiquette
- POS
- ERP systems
- Sales
- Profit & loss
- Inventory Control
- Analysis skills
- Data Warehouse
- Filing
- Business operations
- CMMS
- Physiology Knowledge
- Windows Remote Desktop
- Administrative experience
- EMR Systems
- Restaurant experience
- Microsoft SQL Server
- Banking
- Medical Billing
- English
- Manufacturing
- Transcription
- Clerical experience
- Customer support
- Leadership
- Hotel experience
- Organizational Skills
- Team management
- Guest services
- Bussing
- Requirements Gathering
- Military
- EDI
- Agile
- Operating systems
- SharePoint
- Serving
- Business Requirements
- Computer hardware
- Microsoft Access
- Medical Terminology
- Google Suite
- Cashiering
- ICD-10
- Oracle
- Typing
- Analytics
- Customer Service
- Project management
- Teaching
- Microsoft Excel
- Epic
- Communication skills
- Anatomy Knowledge
- SQL
Certification
- Food Handler Certification, 03/01/17, Present
- TABC Certified, 03/01/17, Present
- ServSafe Food Handler, 03/01/19, Present
- Bartender License, 04/01/21, Present
- OLCC Service Permit
Additional Information
I have taken several medical terminology classes and medical billing and coding and I have 40 hours of Nutrition classes.
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Medical Scribe
ScribeAmerica
05.2021 - 05.2022
Backup Scan Coordinator
Sprouts Farmers Market
02.2019 - 07.2022
Server
T.G.I Fridays
12.2018 - 05.2021
Assistant Manager
Wingstop
02.2015 - 11.2023
Server and Server Trainer
Applebee's
08.2013 - 09.2016
Customer Service Representative
Walmart
07.2012 - 06.2015
Front Desk Clerk
Motel 6 / Studio 6
05.2011 - 09.2013
Associate's degree - Computer Science
Southern University and A & M College
Pharmacy Technician -
Stepful
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