Assistant Manager
Indiana Amusement Park
Monticello, Indiana
06.2024 - 09.2024
- Conducted emergency procedures when necessary in accordance with safety protocols.
- Reported any mechanical or operational issues to maintenance staff promptly.
- Operated control panels for ride systems and monitored audio and visual equipment.
- Monitored guest behaviour while riding attractions.
- Verified rider height requirements for each attraction prior to boarding.
- Collaborated with team members to ensure smooth operation of all attractions.
- Greeted customers upon arrival at the entrance gates.
- Communicated effectively with other departments regarding performance issues.
- Demonstrated knowledge of ride operations, including proper use of restraints.
- Inspected ride vehicles and equipment before opening it to the public.
- Provided assistance to guests who required special attention due to disabilities or mobility challenges.
- Resolved customer complaints in a professional manner.
- Served guests with enthusiastic, helpful demeanor to promote positive, memorable experiences.