Iman Row
Houston,TX
Summary
Engineering student with practical experience in administrative support, research and development, and healthcare operations. Demonstrated ability in problem-solving, cross-functional collaboration, and project management. Solid understanding of engineering principles and medical office workflows, complemented by strong technical skills. Quick learner with a proven capacity to contribute effectively in fast-paced environments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Office Specialist
Texas Children’s Pediatrics
Houston, TX
12.2024 - Current
- Manage front-desk operations, including patient check-ins, scheduling, and data entry using EPIC Systems.
- Ensure the accuracy of medical records and compliance with HIPAA standards.
- Coordinate appointments and communicate with providers to maintain efficient clinic flow.
- Assisted patients with insurance verification and financial inquiries.
Administrative Assistant
MD Anderson Cancer Center
Houston, TX
03.2020 - 11.2024
- Directed communication between patients, staff, and departments.
- Maintained office scheduling, document organization, and daily operations.
- Supported clinical and administrative tasks to improve patient experience and team efficiency.
Research & Development Intern
AT&T
Houston, TX
05.2020 - 08.2020
- Conducted experimental analysis to test product performance under various conditions.
- Assisted with engineering design and process development projects.
- Compiled reports summarizing data findings and recommendations.
City Carrier
United States Postal Service
Houston, TX
08.2016 - 02.2020
- Delivered and collected mail on assigned routes using handheld electronic scanners.
- Handled sensitive mail deliveries including C.O.D., postage-due, and customs packages.
- Interacted with customers to provide timely and accurate service.
Education
Bachelor’s Degree - Mechanical Engineering
University of Houston
Houston, TX12-2026
High School Diploma - General Education
Challenge Early College High School
Houston, TX06-2015
Skills
- Microsoft Office Suite (Word, Excel, PowerPoint) certified
- Windows operating systems
- Data entry and analysis
- Software system operation
- Medical records management (HIPAA compliant)
- Event planning and project coordination
- Healthcare expertise
- Phlebotomy and venipuncture certified
- Patient preparation and vital signs monitoring
- Specimen handling and labeling
- Laboratory and medical office experience
- Supply management
- Medical records review
- Communication skills
- Public speaking proficiency
- Leadership and team collaboration
- Problem-solving abilities
- Customer service excellence
Certification
- Certified Phlebotomist (Issued: 2021-04, Renewed: 2023-04)
- Supply Chain Analyst (Issued: 2022-09 – Present)
- Microsoft Office Specialist (Word, Excel, PowerPoint)
- Google Project Management Certificate
- Leadership Skills Training
- Engineering Project Management: Initiating and Planning (Coursera)
- Fundamental Skills in Engineering Design – University of Leeds
- Google Cybersecurity Professional Certificate
Additional Information
- U.S. Citizen, authorized to work for any employer
- Title: Student
- Open to relocation and remote/hybrid opportunities
- Passionate about STEM, community outreach, and innovation
Timeline
Front Office Specialist
Texas Children’s Pediatrics
12.2024 - Current
Research & Development Intern
AT&T
05.2020 - 08.2020
Administrative Assistant
MD Anderson Cancer Center
03.2020 - 11.2024
City Carrier
United States Postal Service
08.2016 - 02.2020
Bachelor’s Degree - Mechanical Engineering
University of Houston
High School Diploma - General Education
Challenge Early College High School